CRM and Retention Manager (offline)

Help us make clients from the USA and UK smile brighter! 🌟
Join us to match them with top-notch plastic and dental offers 🔥
Let's reach their goals together! 🚀😊

At Bookimed.com, a premier healthcare platform revolutionizing medical tourism, we are seeking a dynamic CRM and Retention Manager to join our team. With a focus on increasing conversions and sales, this role is pivotal in connecting clients with unparalleled healthcare solutions, including exclusive offers in plastic surgery, dental care, and more.

Key Responsibilities:
- Strategize and implement CRM campaigns to boost conversion rates and enhance sales through personalized communication channels, including messenger services, email, and SMS.
- Tailor communication strategies to match our diverse client needs with our comprehensive offerings from over 1000 clinics worldwide.
- Foster strong relationships with clinics to secure exclusive deals and gather feedback post-campaign, enhancing our service quality and client satisfaction.

Opportunities:
- Present clients with the best special offers in medical tourism, delivering exceptional value on plastic surgery, dental services, and more through exclusive pricing agreements.
- Utilize your expertise to align our expansive clinic network’s offerings with individual client needs, ensuring a personalized approach to healthcare solutions.

Requirements:

- Proven experience in CRM and retention strategies, with a track record of improving conversion rates and fostering client loyalty.
- Exceptional communication skills, with the ability to negotiate and secure exclusive offers from healthcare providers.
- Strong analytical abilities to evaluate campaign effectiveness and adapt strategies accordingly.
- Capacity to understand and match client needs with our extensive range of treatments and clinics.

Bonus Skills:
- Previous experience in the healthcare or medical tourism industry.
- Multilingual capabilities to communicate effectively with a global client base and clinic partners.

What We Offer:

- A role at the forefront of the medical tourism industry, connecting patients with life-changing treatments worldwide.
- A driven, ambitious team environment that values innovation and creativity.
- Competitive salary, professional development opportunities, and comprehensive benefits including paid vacation, sick leave, gym and coworking space compensation.

Join our mission at Bookimed.com to make premium healthcare accessible worldwide. We're not just connecting patients with treatments; we're reshaping the future of medical tourism. If you’re passionate about making a difference in the lives of thousands and have the skills to drive our CRM and retention efforts, we want to hear from you.

About Bookimed

Bookimed.com is a leading healthcare marketplace for patients looking for the best treatment options abroad. We get over 10,000 requests monthly and cooperate with TOP 900+ hospitals all over the world. The main goal of our medical team of 80+ people is to help patients find the best medical solutions suitable for them.

Company website:
https://us-uk.bookimed.com

DOU company page:
https://jobs.dou.ua/companies/bookimed/