Sales Support Representative

Innoware is a leading IT consulting company, Microsoft Cloud Solution Provider, specialising in implementation of modern business management technologies – ERP, CRM and Microsoft cloud solutions. Over 22 years of experience, our team has implemented more than 450 projects in 26+ countries, including for such Ukrainian and international companies as Ukraine International Airlines (UIA), national ice cream producer Rud, Ciklum, Deloitte, Datagroup, OKKO, Kernel Agroholding, Metinvest, Nova Poshta, Skoda, UniCreditBank, WizzAir, the American Chamber of Commerce in Ukraine (ACC), and many other representatives of modern business.

The demand for Microsoft solutions is constantly increasing, in particular in Ukraine due to the business need to abandon 1C and other russian systems. Therefore, we are currently expanding our Sales Team and are inviting an active specialist to the position of Sales Support Representative. With us, you will receive mentor’s support, dynamic work and professional development!

What you will work with:
• You will sell IT consulting services for the implementation and support of Microsoft Dynamics 365 ERP and CRM systems – complex solutions for automating business processes, which are among the most popular in the world. In particular, you will mainly guide the leads who want to implement MD 365 Business Central ERP system (BC/NAV/Navision), which is being used by 30 000 companies and 200 000 users. The Innoware team has been successfully implementing this system for Ukrainian and foreign companies for over 22 years. Find out more: https://innoware.ua/microsoft-dynamics-365-business-central/.
• Geography: your leads and customers will be companies of various industries from Ukraine, Europe and the USA.

Your key tasks will become:
1. Sales:
• Processing inbound leads received through landing pages, website, email, phone calls, as well as leads interested after outbound campaigns.
• Qualifying leads, determining the needs of potential clients, providing them with the first information about our services.
• Communicating with our managers, organising and coordinating meetings with potential clients.
• Participating in preparation of commercial offers, contracts and other documents necessary for successful cooperation with clients. Coordinating these processes.
• Conducting outbound campaigns (warm leads).
• Participating in organising cooperation with partners for joint work on projects – searching, organising negotiations, cooperation support. Participating in cooperation with Microsoft.
• Establishing and maintaining relationships with clients that are necessary for effective cooperation.
2. Marketing: cooperation with our Marketing Team – participating in preparation of marketing materials, participating in marketing activities aimed at attracting potential customers (events, webinars, etc.); providing feedback and suggestions on how to increase lead generation.
3. General:
• Entering leads information into the corporate CRM system (Microsoft Dynamics Sales Pro).
• Preparing monthly reports.

Qualification, personal qualities:
• At least 1 year of experience in sales, account management or marketing.
• It will be an advantage if you have experience in IT consulting, IT, IoT or any technology company (ERP, CRM, cloud solutions, SaaS, Telecom, etc.).
• Strong skills in Microsoft Office products.
• Language skills: English – Upper Intermediate or higher (including spoken), fluency in Ukrainian.
• Completed higher education or Master's degree.
Soft skills:
• Systemicity, responsibility, ability to plan your time.
• Energy, activity.
• Communication skills, tactfulness.
• Focus on quality customer support, attention to detail.
• Openness to new knowledge, willingness to learn a lot.

Innoware offers you:
• Real conditions for professional and career development in sales.
• Work with popular Microsoft solutions, with warm leads. You do NOT need to impose unnecessary solutions on anyone. On the contrary, our clients know exactly why our services are valuable to them.
• Training and mentoring in tasks and activities that will be new for you.
• Dynamic work, diverse tasks. You won't get bored!
• Our values. As a company and as an employer, Innoware stands for open, honest relationships and mutual trust. We are passionate about professionalism, development and high standards of the consulting services we provide.
• We have an open and professional corporate culture. You will work with professional colleagues in an open and team-oriented atmosphere. We support each other in our development and work, as well as in life situations.
Working conditions:
• Remote work with periodic trips to conferences, forums, key meetings (mainly to Kyiv).
• Standard working hours. By the way we stand for work-life balance.
• Paid holidays and sick leave.
• Permanent full-time contract.
• Compensation package: fixed rate + %.

If you want to develop in sales, please apply with your detailed CV in Ukrainian or English. We will carefully review it and invite you to the first interview if the information in your CV meets the qualification requirements. A cover letter is also welcome if you want to tell us more about yourself!

Join us, develop your skills and sell with the experienced Innoware team!

About Innoware

Innoware is a leading IT consulting company, Microsoft Cloud Solution Provider specializing in implementation of enterprise management systems (ERP), CRM and cloud business solutions. Innoware was established in 2001 in Kyiv and has implemented 450+ projects worldwide since then. Our customers and success stories speak of the trust in Innoware and the high quality of the services we provide.

Our main specialization is implementation and support or Microsoft IT solutions:
• Enterprise Resource Planning systems (ERP) – MD 365 Business Central (former NAV) and MD 365 Finance and SCM (former F&O/AX). Including solutions for accounting, payroll, and human resource management according to the Ukrainian legislation, developed by Innoware team.
• Microsoft Dynamics Customer Engagement modules (CRM).
• Microsoft Azure cloud platform for business solutions.

Innoware team demonstrates a high standard of professionalism and has successfully performed projects in leading Ukrainian and foreign companies from over 25 countries, including: Zepter, Deloitte, Kernel Group, OKKO, Ciklum, Ukrainian International Airlines (UIA), UNICREDITBANK, Wizz Air, Data Group, GfK-USM, Zhytomyr Butter Plant “Rud”, Leoni, AstraZeneca, Zaporizhtransformator, etc.

Join Innoware and immerse yourself in a process of constant professional and personal growth with managerial decisions making. Our company has developed a unique personnel training system to acquire new knowledge and skills in your professional scope. Innoware will give you the great opportunity to become an expert in IT solutions implementation and Project Management industry.

We offer:
• Intensive training, professional development, career growth.
• Work in a supportive and team-oriented atmosphere.
• International certification by Microsoft.
• Various project tasks.
• Participation in Ukrainian and international projects.
• Competitive remuneration, clear career growth system.
• Opportunity to finish education for students.

Both as service provider and employer, Innoware stands for open and honest relationships and mutual trust. We are passionate about professionalism, development and high standards of consulting services that we deliver. And we’re looking for people that share our values.

Company website:
https://innoware.com/

DOU company page:
https://jobs.dou.ua/companies/innoware/