Linux System Administrator / DevOps (offline)

SMTP.com Integrated Operations Center is looking for an ambitious Linux System Administrator / DevOps Engineer to join our growing team in Kyiv. The successful candidate will be essential in maintaining a modern Email Delivery Platform serving thousands of customers worldwide.

You will be responsible for supporting a complex email delivery platform, ensuring its stability and availability.

As part of Integrated Operations, you will be closely working with DevOps, Development and Customer Success departments, performing a critical role in connecting the dots between the early stages of new product creation to its live delivery and continuous support and improvements.


Requirements:
- 5+ years of hands-on recent experience in Linux server-side system administration (including server network administration, orchestration, etc.)
- Practical understanding of industry-standard Incident Management processes
- Ability and create and implement best-in-class technical documentation, processes and procedures
- Solution-driven mindset, strong problem-solving skills
- Ability to be a part of off-hours on-call rotation and escalation schedule or be a part of 24/7 shift rotation
- Confident spoken and written English language

Qualifications/Experience:
- Strong expertise in administration and engineering of Linux OS (Ubuntu, CentOS, AWS Linux)
- Experience with LXC, Docker virtualization, and Clouds (AWS containerisation experience preferred).
- Bash/python scripting experience for daily routine automation.
- Experience in various database administration and management (SQL, Redis, MongoDB)
- Experience in DNS server management, replication and redundancy configuration (private or public)
- Experience (1+ years) in task automation - Ansible CM or similar
- Experience in monitoring systems administration (Zabbix, Prometheus)
- Experience with AWS EC2 and Route 53 DNS

Responsibilities:
- Build, maintain and successfully resolve problems within the hybrid ecosystem of 500+ servers
- Implement, maintain and continuously improve Operations team processes to meet the target Service Level Objectives / Service Level Agreements and uptime goals and commitments
- Be an integral part of the Incident management process. Act as last-mile expert for the escalated issues and provide timed and efficient solutions, also providing subject matter expert (SME) assistance to teammates during the incident resolution process (both on/off hours on-call escalation participation)
- Support and optimize monitoring systems and related services around the product, including early incident detection and resolution with no- to minimal service impact
- Architect and implement increasingly better High Availability, Disaster Recovery and Business Continuity (Backup) solutions.
- Lead the operational efforts in platform cloud expansion, including infrastructure, network, security and monitoring design and ongoing enhancements
- Contribute and optimize hybrid resource management and utilization strategy. Lead the cost optimization/performance improvement processes within the team.
- Support and maintain the up-to-date documentation for the infrastructures, systems, components, services and network layers
- Participation in software release management cycle

We offer:

⏰ B2B contract / Free opening and dedicated accountant for your PE (FOP) with full tax coverage for Ukrainian residents
🏝 Social package: paid vacation and sick leaves (29 days)
💸 A transparent assessment and reward policy with a yearly review
👍 Ongoing professional development
🎉 Corporate events.
🗽 Free English classes.
🎓 An active and friendly team of professionals comfortable to work with and achieve your goals!

About SMTP

SMTP.com stands as a trailblazer in cloud-based email services, now proudly under the Ziff Davis Martech brand. Renowned as the first to introduce web-based email as enterprise software, we ensure highly reliable delivery for extensive commercial senders.

Dedicated to crafting a dependable email solution, SMTP.com safeguards emails' successful delivery to the inbox while combating spam. Our relay solutions facilitate the delivery of billions of emails monthly, empowering you to send and monitor high-volume emails. We go beyond by providing guidance and support to help businesses comprehend deliverability intricacies and enhance their practices.

With a rich history of over 20 years in industry-leading deliverability, SMTP.com offers robust features and expert advice to guarantee your emails land securely in the inbox.

Our mission is to demystify and establish authority in email deliverability, empowering individuals with the knowledge needed to ensure their emails successfully reach the inbox.

Company website:
https://www.ziffdavis.com/brands/martech

DOU company page:
https://jobs.dou.ua/companies/smtp-inc/