Project Manager CRM Dynamics 365/ Business Analyst Offline

Dynamica Labs (Microsoft Gold Partner) is looking for a motivated Project Manager/Business Analyst to join our growing team. We are looking for enthusiastic, innovative, result-oriented professionals with deep commitment to success.

Successful candidate can progress to Senior Dynamics 365 Functional Consultant, Lead Dynamics 365 Functional Consultant, Dynamics 365 Solution Architect

REQUIREMENTS:

- Extensive knowledge of and experience CRM or ERP - 1+ years

- Ability to design and configuration CRM, ERP

- Experience with data migration and implementation

- Experience with associated technologies such as SQL and Microsoft Power Platform

- Ability to support on reporting, administration, and support

- Great communication skills, including the ability to present and demonstrate technical information to stakeholders at all levels

- Ability to perform gap analysis, gather requirements and transform business needs into technical solution designs

- Project specification and documentation skills

- Problem-solving and creative solution development skills

- Exceptional project management skills including managing budgets and scope of work

- Experience of use acceptance testing

- Upper-Intermediate English because we work with foreign projects only.

RESPONSIBILITES:

- Communicating with clients, describing and analyzing business processes in order to transfer them to the system.

- Elicit, document, and analyze business requirements, processes, and workflows.

- Analyze and translate business requirements into clear and concise functional specifications for technical teams

- Configuring and setup of Microsoft Dynamics 365: mainly Sales, Marketing, Customer Service, Field Service, Portals hubs.

- Creating project documentation, agreeing it with the client.

- Estimating labor costs for task performance, status control.

- Preparing technical tasks for the development team, communicating with them to implement modifications in the system.

- Performing acceptance testing — ensuring the provided functionality satisfies customer needs and requirements.

- Customer support during acceptance testing and deployment of new functions, Go-Live support.

- Training the key users, conducting demonstrations for clients.

BENEFITS:

— A London based company, Microsoft Gold Partner - Business system integrator

— UK and US based clients only

— Opportunities for self-realization, professional and career growth

— Skilled management and mature processes

— Interesting and diverse projects

— Friendly team

— Transparent payment system

— Flexible work schedule, remote work

— Paid public holidays, annual leave, sick days

— Guidance, mentoring and training for Dynamics Sales and Marketing, HubSpot, ClickDimensions, MS PowerApps