Product UX Researcher

Requirements:

• Experience in the position of Product Marketing Manager, UX Researcher from 2 years;

• Experience with web, mobile;

• Multifunctional work with different stakeholders;

• Experience with marketing research:

- NPS;

- CES & CSAT;

- CSI.

• Product & Competitors research;

• Custdev full cycle;

• Experience in depth interviews;

• Knowledge of quantitative and qualitative research;

• Knowledge how to create person portraits.

Responsibilities:

• Perform surveys, interviews, and focus groups for obtaining actionable insights about the consumer’s needs and product usage experience;

• Perform consumer research and competitive analyses to develop in-depth knowledge of buyer personas, key category trends, and competitive landscape;

• Working with research tools as the key to finding ideas and hypotheses.

Our Stack:

• Knowing user’s research: CES, CSAT, NPS, SUS, UMUX;

• Knowledge quantitative and qualitative research;

• Working with CJM;

• Usability testing.

Our benefits to you:

• An exciting and challenging job in a fast-growing product ecosystem, the opportunity to be part of a multicultural team of top professionals in Marketing, Management, Operations, Engineering and Architecture, etc.;

• Great working atmosphere with passionate IT experts and leaders, sharing a friendly culture and a success-driven mindset is guaranteed;

• Beautiful offices in Kyiv, Warsaw, Limassol, Almaty, Yerevan work with comfort and enjoy the opportunity to build a network of connections with IT professionals day by day;

• Laptop & all necessary equipment for work according to the ecosystem standards;

• Paid vacations, personal events days, days off;

• Paid sick leave;

• Medical insurance;

• Referral program — enjoy cooperation with your colleagues and get the bonus;

• Educational support by our L&D team: internal and external trainings and conferences, courses on Udemy;

• Free internal English courses;

• Sport Benefit;

• Multiple internal activities: online platform with newsletters, quests, gamification, and presents for collecting bonuses, PIN-UP talks club for movie and books lovers, board games cozy evenings, special office days dedicated to holidays, etc.;

• Company events, team buildings.