Account Manager (offline) $1000-1800

Outstaff company Ukrany is looking for a Account Manager to work at an American design, brand, and marketing agency.

Company description:
An award-winning design and marketing agency located in New York, Tel Aviv, and Milan with expertise in branding, marketing, web design/development, ecommerce websites. We develop cutting-edge strategies that deliver innovative solutions for our clients. With 15 years of experience, we help companies navigate through pivotal inflection points in their business. Our clients include emerging brands in real estate, lifestyle, technology, hospitality, community groups, and corporate entities along with established brands breaking into new markets.

Job Description:
• Communicating with clients to ensure that all of their needs are understood and addressed
• Building strong client relationships to maintain old business and acquire new customers
• Collaborating with various internal departments to ensure that they fulfill all customer requests
• Resolving complaints and keeping track of all processes that pertain to the client’s desires
• Acting as the client’s representative in the firm to ensure that their demands are met with a focus on improving the customer experience
• Collecting and analyzing data concerning consumer behavior to understand changing needs

Requirements:
• English on an upper-intermediate or higher level
• 2+ years of experience as an Account Manager
• Satisfactory problem-solving skills to help resolve customer complaints or needs
• Excellent verbal and written communication skills to communicate product ideas to clients
• Up-to-date understanding of the industry’s consumer behavior
• Strong customer service and interpersonal skills for dealing with different types of customers and clients
• Exceptional analytical skills for analyzing client data
• Time management and multitasking skills in order to handle multiple tasks and clients at once
• Advanced motivational and negotiation skills
• Strong organizational skills and attention to detail

Monthly salary: $1000-$2000 gross

Working hours: flexible, but should be available until 2pm NY time zone for meetings or urgencies

Social Package:
• 10 days of paid vacation per year
• 4 days of paid sick leaves per year
• Paid public holidays

Recruitment process:
1. HR-interview (30 minutes)
2. Introduction interview with the client (30 minutes)
3. Final meeting with the client (30 minutes)
4. Hiring

If you are an experienced Account Manager and want to work at an American company - send us your CV and we'll discuss all the details.

About Ukrany

To match the companies with talented Ukrainians on the basis of openness, honesty and flexibility

Company website:
https://www.ukrany.com/