NOC Engineer (offline)

About us

Wildix is the first 100% secure, easy-to-use, professional web-based UC&C system, recognized as a Niche Player in the Gartner® Magic Quadrant™ for Unified Communications as a Service in 2021.

 

Founded in 2005 by two Italian brothers, Steve and Dimitri Osler, we are now among the fastest-growing companies in the UCaaS sector. Headquartered in Tallinn, Estonia, we have more than 250 staff members representing over 15 nationalities. Our team works across Europe, the UK, the Americas, and Ukraine, serving more than 135 countries through our partner ecosystem.

We created what we call the Blue Ecosystem: the way partners, end-users, the company, and our employees communicate with each other.

Our mission is to facilitate internal and external communication between companies and their customers worldwide, using web browsers and mobile applications, thereby increasing productivity and efficiency.

 

Who we are looking for

We are looking for a NOC Engineer to join our SRE team in Odessa to work on an innovative Real-Time Collaboration Platform including Audio / Video calls, Conferencing and Chats. As a NOC Engineer within our Site Reliability Engineering team, you will play a crucial role in ensuring the continuous availability and performance of our systems. Your efforts will directly impact our customers and partners who rely on our services around the clock.

 

Are you up for the challenge?

 

How You Will Make an Impact:

You will work closely with our dynamic R&D and Support teams
24/7 you'll monitor of our infrastructure and our clients' systems
Reacting to the incidents, making decisions, taking responsibility
Continuously improving the monitoring system
Providing valuable support to our partners via phone and tickets during non-business hours, ensuring their needs are met

 

 

What You Bring to the Team 

 A minimum of 2 years of proven working experience
Your strong analytical skills and logical thinking
Solid skills in Linux and Networking administration
Your experience in technical troubleshooting
A high proficiency in English, both written and spoken
Your availability for night shifts and the ability to work 12-hour shifts (8 am to 8 pm / 8 pm to 8 am)

 

Now, it would be fantastic if You Have

Experience with monitoring tools(ELK,Grafana,CheckMK,Zabbix)
Familiarity with AWS services
Familiarity with Ansible, Docker
Understanding or experience with GitLab, CI/CD
A grasp of SQL principles or experience with SQL
Basic understanding SIP

 

Why You’ll Love it here:

Be part of the fastest-growing, talent-focused company in Unified Communications 
Career growth opportunities
Paid vacations and sick leaves 
English courses
Coverage of costs for certification and IT conferences
We care about your health and well-being, which is why we offer a healthcare insurance
Possible remote collaboration

Happy with them? We offer even more! Our Benefits are country-specific, you can ask your recruiter for more information.

 

We are Wildix:

Wildix is an equal-opportunity employer. We value diversity and welcome all applicants regardless of race, gender, age, religion, or any other characteristic. Everyone is encouraged to apply and is welcome to join our Blue Ecosystem. 

 

Do you want to learn more about Wildix? Apply Now!

About Wildix

Since 2005, Wildix has been helping companies with 50 to 1000 users grow their businesses with the first web-based VoIP PBX UC&C system.

The first 100% secure, easy-to-use, professional web-based UC&C system is designed to help you reach your goal: increasing revenue through converting more leads into customers.

Wildix is for companies that want to increase their revenue and productivity with a secure-by-design tool.

Only Wildix allows customers to communicate in the way they prefer from one single interface, from any device and also from the website, by connecting the company website with WebRTC.

— Gartner Magic Quadrant —

When you use Wildix, you use a system that’s been validated by the foremost experts in the tech market. Gartner, a company that delivers actionable, objective insight to executives and their teams, has positioned Wildix as a Niche Player in the 2021 Gartner Magic Quadrant™ for Unified Communications as a Service, Worldwide.

Company website:
https://www.wildix.com/ua/

DOU company page:
https://jobs.dou.ua/companies/wildix/