Business Process Manager (offline)

Along with the BPM department, you will deliver on our values, putting people first, fostering long-term relationships built on honesty and mutual understanding, and inspiring the best in each other, all of which is a part of Intellias inclusive and high-performing culture.

Aligned with Intellias vision, your daily challenges will range from the implementation of new business processes and information systems to optimization of the existing ones, running needs definition and recommending solutions that deliver the best value to the company through cost-benefit analysis, process discovery, and market research.

Responsibilities:
Lead change management activities
Manage change scope and acceptance criteria, monitor change progress
Resolve change-related conflicts and issues
Analyze the operational impact of corporate changes, evaluate costs and benefits, identify potential areas for improvement
Collaborate proactively with stakeholders to reach a common understanding of the best solution needed, moderate meetings and workshops
Identify, introduce and facilitate process design changes by analyzing and developing complex business and system processes at all organizational levels
Mentor Business Process Analysts upon request, organize knowledge-sharing and training, contribute to Intellias and BPM knowledge base
Contribute to a continuous improvement of Intellias business processes

Requirements:
3+ years of experience in business analysis
Good analytical skills to be able to analyze and build abstract models with complex branched relationships
Strong relationship-building, communication and presentation skills
High level of personal effectiveness, initiative and pro-activity
Deep understanding of IT company organization, functions, roles and responsibilities
Knowledge of business process modelling notations (BPMN, UML)
Proven ability to come up with innovative approaches to solving non-standard issues
Thorough understanding of functional principles of corporate IT systems
Experience in implementation and automation of new business processes and in the improvement of the existing ones
Upper-intermediate level of English

Will be a plus:
Hands-on experience in Quality Management Systems
Hands-on experience in frameworks, such as ITIL, TOGAF, eTOM or similar
Deep understanding of Excel (arrays, match, Power Query etc)
Degree in Economics, Management, or technical subjects

About Intellias

Intellias is a global IT company with more than 2600 specialists that operates in Ukraine, Poland, Croatia, Bulgaria, Spain, Portugal, Colombia, India, Germany, the United States, and the United Arab Emirates. With more than 20 years of market experience, Intellias creates and supports a human-to-human culture to unite engineers, creators, and innovators.

The company develops complex software solutions and provides professional services, specializing in automotive, navigation, financial, and telecommunications technologies. More than two billion people around the world use technology products developed by Intellias engineers. For many years in a row, Intellias has been recognized as one of the best IT employers according to DOU.ua, the largest IT community in Ukraine. In 2020 and 2021, the company was ranked as a top IT employer by Forbes and EY.

Company website:
https://career.intellias.com/

DOU company page:
https://jobs.dou.ua/companies/intellias/