IT Engineer (offline)

Description
Surprise.com is on a mission to help people make a positive impact on themselves, their teams, and their communities.
Our flagship product, Surprise for Teams™, is the world’s first and only SuccessOS™. Surprise for Teams makes it fun and irresistible to perform better, which creates a positive, long-lasting impact on people and their organizations.
Our latest ecosystem addition, Surprise for Fun™, brings our beloved feature set to mobile gaming – providing an exciting, high-dopamine way to win amazing real-life Surprises, VIP experiences, and unforgettable getaways just for completing fun daily quizzes and missions!

What will you be doing?
Working closely with DevOps and Information security team to implement the most automated and secure user management process using modern tools like Okta, Terraform, AWS;
Working on integration of about 40 SAAS services with Okta;
Working on automation of all routine manual processes;
Maintain IT self managed services in AWS cloud;
Working on integration of Jamf/MDM;
Working on the running of the Service desk system;
Be involved in all process and operation activities of IT team;
Participating in daily standups;
Building IT policies;
Running new offices and build the most modern and secure office networking;
Supporting existing SaaS application platforms (GSuite, Zoom, and Slack, Github, AWS, etc).

What we are looking for?
3+ years in the position of IT engineer/System Administrator;
Knowledge of networking;
Experience with OS Mac-based, Linux, Windows;
Experience GSuite, Jira/Confluence, GitHub;
Experience in buying and managing equipment;
Experience with monitoring tools (Zabbix, Prometheus, etc);
Upper-intermediate English (both written and spoken).

What skills will come in handy?
ITIL, G Suite, Okta certifications;
Basic Agile knowledge;
Basic experience with cloud providers(preferable AWS, Azure, etc);
Experience with configuration management tools like Ansible, Chef, etc.;
Experience with Atlassian products(Jira, Confluence);
Experience with building Chatbots;
Experience with Okta.

Benefits
Work on interesting and challenging projects, while building a pioneering software category;
Great atmosphere, with the vibe and energy of a high-growth tech company;
Competitive salaries;
Close collaboration between UA and US team members;
Ultramodern offices in the heart of Lviv (Magnus) and Kyiv (Parus);
Flexible working hours;
Complimentary dinners (like Pizza Friday!);
English classes and an immersive English-speaking work environment (we have a lot of native speakers at the office);
Ability to travel to the US;
Corporate activities and parties;
Dedicated wellness area in the office;
20 working days of paid vacation;
15 days of paid sick leave;
And, of course, we use Surprise internally!