Business Analyst (Internal) (offline)

As an Internal Business Analyst within the Business Process Architecture department you will be working closely with the process owners, stakeholders, and experts from multiple countries and business units to collect business requirements, automate business processes, select, design, and implement new systems, and provide business support to the users.

What You’ll Be Doing:
Work with cross-functional global teams of process owners and stakeholders to document, analyze the existing business processes and capture business requirements
Elicit and document detailed business and functional requirements
Participate in vendor selection process and evaluate vendor solutions against the requirements
Work with process stakeholders to develop a target process model
Develop specification for process automation
Provide business support and perform business analysis for change management processes
Develop internal user guides and procedures
Document user stories/use cases to support QA and manage UAT
Conduct internal user trainings to support system implementation

What We’re Looking For:
2 and more years of experience as a Business analyst or a similar role for client or internal projects;
Professional Certification on Business Analysis or records of the internal courses passed
Experience in working with international (US, UK, European) stakeholders
Development of use-cases and user-stories
Upper-intermediate English, both writing and oral skills

Skills & Competencies:
Requirements elicitation & elaboration methods and techniques
Business & Functional requirements development
Specification Development
Visual representation of information
Solution validation
Facilitating meetings & workshops

Our client is a global e-commerce agency headquartered in the US.
With over 1200 professionals in 12 countries, Company is one of the world’s largest teams of e-commerce experts.