Junior IT Coordinator (offline)

Responsibilities:
1. Creation and assignment of SD requests.
2. Tasks implementation within the SD system.
3. Processing emails and other correspondence related with the SD project.
4. Work with users. Receiving calls. Consulting users by phone about questions within the competence of SD coordinators.
5. Work with SD engineers. Interaction with different lines of support specialists for acceleration of solving process.

Skills:
Must have:
Business Ethics, Communication Skills, Work Group, Stress resistance, Flexibility, Big Data, Multitasking, Business Correspondence, Adult Education, Responsibility, Microsoft Outlook, Analytical Skills, Adaptability, Microsoft

Nice to have:
Experience to work in a call-center, an operator etc.

Languages:
English: B1 Intermediate

About Ciklum International

Ciklum (www.ciklum.com) is a leading global product engineering and digital services company, serving Fortune 500 and fast-growing organisations.

Headquartered in the UK, Ciklum has 4,000+ software developers, designers, product managers and data scientists around the world building tailored digital solutions that leverage emerging technologies. Ciklum specialises in enabling digital transformation for some of the largest household names in the digital economy.

The Company empowers its clients and people to exceed their potential and pursue the extraordinary.

Join one of the top 10 employers in Ukraine, according to Forbes.
Boost your skills and make a difference with cutting-edge projects, skilled colleagues and the latest tech stacks.

Company website:
https://www.ciklum.com/

DOU company page:
https://jobs.dou.ua/companies/ciklum/