Business Analyst (offline)

Responsibilities:

— Gathering and detailing customer business requirements, writing TOR for development
— Negotiating technical requirements between project stakeholders
— Describing user stories and user acceptance specifications
— Creation / updating of project documentation, user guidebooks (Notion)
— Gathering requirements, writing TOR for building graphical reporting in Grafana (or similar service)
— Validation of custom requirements
— Analysis of existing business processes and identification of bottlenecks and ways to fix them.

Must Have:

— 2+ years of experience as a BA
— Understanding of customer-centric product principles
— Experience with building analytics reporting / dashboards
— Experience working with chatbots
— Experience with documentation and project materials in (Notion, Confluence, etc.)
— English at least Upper Intermediate

Would be plus:

— Understanding of NodeRed, Corezoid
— Experience in writing SQL queries
— Experience in Grafana
— Experience in product development
— Understanding of basic support metrics (SLA, FCR, etc.)
— Experience in domains: Internal HR, Recruitment, BI

About Naўm

Enterprise platform for remote hiring of vetted IT specialists.

We have worked in IT for several decades now, and we have seen it all. We have heard HRs praising fringe benefits and team-building. It’s okay, but it can be simplified.

Do you still believe in free cookies, company growth, educational allowance, and loans coverage? We believed it, too, until a certain point. We surely have them, and even better than most others do. But that's not the point.

The point is – we bring you outstaffing. Bullshit, you may think. We thought so, too, till recently.
We do not anymore.
We have deconstructed it, cut out the extras, and kept the essence. Good job – for good money.

We are a ready-made solution for hiring in IT. We overtook the search and the vetting. Thus the whole process of hiring outstanding international teams is now ten-fold faster and easier for everyone involved.

Our core is - no BS. We value honesty, mutual benefits, flexibility and equality.

New normal is still unclear. Yet, we see the millions of new possibilities that new times bring, and we are not afraid to combine them into the new normal.

We are Naym, and we are basing on the fact that 2020 has changed the work forever.​​

Company website:
https://naym.com/ru/

DOU company page:
https://jobs.dou.ua/companies/naym/