Solutions Architect, Middleware (offline)

As a Client Solutions Architect, you are a deeply technical individual with great customer-facing skills, and know-how to successfully work as a trusted advisor to ensure the success of our existing and future customers.

When it comes to designing mission-critical solutions you are the expert; this can be demonstrated by a track record of happy, referenceable customers and deals won. They appreciate your technical acumen and your diligence. This specific role has a heavy emphasis on working with middleware platforms such as Tray.io, Blendr, Workato, etc. to design and deliver various integration solutions to our customers.

WHAT YOU HAVE
— 4+ years of hands-on experience with developing and implementing end-to-end integration solutions on middleware platforms.
— Experience with the Tray.io automation platform or similar is highly desired.
— 3+ years of experience with API-based integrations (REST, SOAP, GRAPH QL, etc.)
— Hands-on software development background
— Strong JavaScript and/or Python skills
— Familiarity with different types of authentication (Basic, OAuth, SAML, etc.)
— Familiarity with HTML, jQuery, CSS
— Experience working in a SaaS environment
— Customer-facing experience
— Goal-oriented mindset
— Great communication skills
— High level of organization and great attention to detail
— Experience with marketing automation platforms such as Marketo, Hubspot, Pardot, Eloqua is a strong plus.


WOULD BE A PLUS
— Experience in support or customer success
— Computer science, engineering, or related degree
— Experience working with production and/or content delivery via modern web technologies such as RTMP, WebRTT, SIP, and related

WHAT YOU’LL BE DOING
— Take full hands-on ownership of current integrations developed and running on various middleware platforms, specifically Tray and Blendr, with the industry’s most common marketing automation platforms.
— Focus on development, testing, documentation, and deployment of reusable solutions to meet our customer's business needs.
— Develop technical scopings, POCs (proof of concepts), holistic solutions, and risk analysis to achieve customers' goals.
— Work closely with the Customer Success Team to offer technical consulting, provide guidance to close deals, identify opportunities and satisfy customers
— Create customer-facing best practices and how-to guides

YOUR JOURNEY
⭕️ Prescreen with recruiter ---> ⭕️ Technical interview ---> ⭕️ Test assignment ---> ⭕️ Team interview ---> ⭕️ Interview with manager ---> ⭕️ Interview with VP