Customer Support Manager (Spanish + English) (offline)

Key responsibilities:
- Provide customer support via e-mail and online chat;
- Assist with clients' requests and resolve issues;
- Gather feedbacks and ensure customers' satisfaction.
- Conducting webinars and workshops

What experience we are looking for:
- More than 0,5 years of industry experience in support
- Written and spoken fluency in Spanish
- Written fluency in English
- Excellent communication skills;
- Experience with support automation tools: Intercom, Kibana, Mixpanel will be a plus

Company offers:
- Working in an international startup with a team distributed around the globe
- Professional development opportunities (paid conferences, courses)
- 30 days paid vacation, including public holidays on your choice
- Health insurance after trial period

About Юлія Шишенко - IT рекрутер

Зовнішній IT рекрутер, який допомагає IT компаніям знаходити талановитих співробітників. А кандидатам - надійних роботодавців. Співпрацюю з продуктовими IT компаніям, які працюють в Києві та за кордоном. Деталі на сайті.

Дякую, що переглянули вакансії!

Company website:
https://shyshenko.com