IT Support Specialist (offline)
Responsibilities and Duties
— Oversee and maintain office network and IT infrastructure
— Configure and maintain user workstations according to policy specs including MDM enrollment and administration focusing on macOS
— Provide quality technical support to users with hardware, common software, or IT infrastructure questions
— Work with ticket and asset management systems to keep track of inventory, and process requests and potential incidents
— Maintain and manage stock of IT hardware and tools, and distribute them to users upon request
— Provide technical support for internal events, including usage of networking and/or audio-visual technologies
— Collaborate with the rest of the team on various projects and tasks
Qualifications and Skills
— MS or BS in Information Technology or a related discipline
— 1+ year of experience working in IT-related fields
— Good written and spoken English
— Working knowledge of macOS, Linux, Windows administration, computer systems, networking, mobile device management (MDM) frameworks
Nice to have
— Network certification (e.g. CCNA)
— Proficiency in Mac/iOS deployment and administration
We offer multiple benefits that include
— Competitive salary and perks
— PE accounting and support
— WFH and remote working mode possibility. Partial furniture compensation
— Social package, including medical insurance available from day one and a wellbeing benefit for sport and art activities, mental and physical health, available after trial period.
— 21 paid vacation days per year, paid public holidays according to the Ukrainian legislation
— Educational possibilities like corporate courses, knowledge hubs, and free English classes. Semiannual performance review
— Free meals, fruits, and snacks when working in the office.
The job ad is no longer active
Job unpublished on
30 January 2022
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