Account Manager/Technical Support (offline)

Experience:
— Can-do attitude;
— Good knowledge of English language: written and spoken;
— Research and analytical skills;
— Basic knowledge of the HTML/CSS;
— Network (TCP/IP, VPN, DNS) understanding;
— Experience in using CMS;
— Strong grasp on technology;
— Flexibility on working hours and days.

We offer:
— Being a part of an international team focused on excellence in product development;
— Freedom to implement your vision and responsibility to deliver results;
— High-level compensation and regular performance-based salary reviews;
— Opportunities for professional development and personal growth;
— Opportunity to work whether in an office or fully remote;
— Unlimited paid vacations.

Requirements:
— Monitor email queues and provide support and respond to inquiries in a professional and timely manner;
— Assess and assist the various requests related to technical and operational problems and tasks and provide solutions;
— Provide support and service to our international B2B customers;
— Coordinate with internal and/or remote departments to improve operations efficiency.

(Full training will be provided)