Tech support Engineer (offline)

Requirements:
— BS degree in Information Technology, Computer Science or equivalent;
— 2+ years experience with IT/network administration;
— Experience troubleshooting problems with video communication infrastructure, especially WebRTC components and network infrastructure;
— Proven working experience in enterprise technical support, IT support, or as a technical engineer;
— Good knowledge of cloud deployment (AWS) of Unix/Linux systems, utilities, and scripting;
— Great problem-solving and client-facing skills;
— Outstanding written and verbal communication skills;
— Experience with AR/VR technologies a plus;
— Fluent English level.

We offer:
— Flexible schedule;
— A unique work environment where you can be a part of creating a new and innovative product;
— Work with high-profile customers;
— Friendly multi-cultural team;
— Competitive salary & career growth opportunities;
— English courses;
— 5 days of paid sick leave per year;
— 21 working days of paid vacation;
— Convenient office location.

About Softermii

Softermii is a mobile and web development company with main offices in LA and Kiev. We deliver turnkey-based web and mobile experiences for companies looking to get the best from the world of technology.

Founded in 2014, Softermii has been at the forefront of innovation, helping clients all around the globe to create premium applications and growing as a team.

Today, we are housing more than 60 IT experts and covering 11 coding languages and frameworks. Our expertise spans eCommerce, enterprise, real estate, healthcare, fintech, entertainment, BlockChain and video streaming technologies.

Over the years, we have arrived at a highly personalized working model with transparent workflows. This model allows us to create software products that meet our clients’ goals with precision.

Company website:
www.softermii.com