Business Analyst (Design Team) (offline)

If you are not familiar with WalkMe product at all, we’ll quickly teach you and provide with all needed materials to make sure you're confident in your position.

Responsibilities:
- Partner with business stakeholders across the company to understand individual department and company goals/initiatives and assess the correlated digital adoption challenges
- Research and think analytically about strategy and solutions, and subsequently initiate dialogue with stakeholders about execution of digital readiness and adoption
- Assess needs and use cases, quickly design impactful and creative solutions, measure results, and iterate and improve to drive optimal outcomes
- Collaborate with business, technical and creative partners to ensure timely delivery of software readiness, communications and training
- Measure and evaluate the impact of solutions developed against KPIs set forth to drive ROI back to the business
- Seek feedback and obtain consensus across stakeholders from project initiation through final approval
- Manage a small-medium sized team of full-time dedicated resources in order to disseminate product knowledge, assist with technical hang-ups, assist with prioritization and assignment of project-based initiatives

Skills and Experience:
- Ability to facilitate leadership discussions and build consensus around a strategic direction
- UX/UI Middle+ Level is required
- HTML, CSS, jQuery selctors — basic level is required
- Possess and obtain expertise related to driving adoption with digital user experience journeys
- Ability to prioritize and implement projects from multiple clients.
- Ability to understand technical possibilities and limitations of the tools at your disposal in order to troubleshoot and maintain implementations over time
- Experience working in a deadline-driven environment and multitask/prioritize a workload of competing priorities
- Ability to independently manage several projects simultaneously and operate under tight deadlines
- Strong organizational skills with a high attention to detail
- Excellent written, verbal and presentation skills to present findings and recommendations to stakeholders
- WalkMe experience is an advantage, although not required
- Excellent Quick learning and ability to adapt new technologies
- 1-3 years of implementation or professional services experience at a SaaS company
- Advanced spoken and written English

About Trinetix

Trinetix is a trusted technology and software development partner to Fortune 500 and other fast-growing companies around the globe. We provide offshore full-cycle software product engineering and design services. Since 2011, we`ve been helping global enterprises rethink their businesses for the digital era and build advanced software products that matter.

Through innovative technology solutions, our team of developers, designers, business analysts, Scrum masters, and Project Managers, solves complex business problems for both: industry leaders and startups enabling them to be miles ahead of the competition.

Company website:
http://www.trinetix.com