Technical Support 24/7 (offline)

Role description:
• Work shifts (day/evening/night/weekend/holiday) as a part of our 24/7 team
• Support servers and perform SysAdmin tasks for the QSR Networks
• Perform deployments and access management
• Alert reason investigation and fixing
• Perform AWS, Azure infrastructure related tasks

Required skills:
• Knowledge of Windows and Linux Servers
• Ability to remotely log into servers to retrieve logs and check event logs
• Experience with troubleshooting processes
• Accuracy in logging and documenting your own work

Will be a plus:
• Experience with user management tools (AD, GPO)
• Ability to review and analyze information coming from monitoring and reporting tools (i.e. DataDog, PagerDuty)
• Knowledge of GIT
• Experience with Jenkins
• Experience with Bitbucket, Azure DevOps and Confluence
• Experience with Kubernetes

Our benefits:
• Professional and personal growth: ability to shift your career path, access to English courses, online training programs, webinars, and workshops
• Healthcare: healthcare medical insurance and healthcare kit (gym, sports nutrition etc.)
• Fun online activities and team-building events
• 18-20 paid time-off days per year, 5 absence-due-to-illness days and 21 days of extraordinary medical leave per year

About Dev.Pro

Dev.Pro helps innovative technology companies scale their business by leveraging its software engineering expertise. We focus on productivity, which we achieve by drawing together the right mix of talent for the job. To deliver exceptional value to our customers, we invest in training programs, infrastructure, and the environment.

Company website:
https://dev.pro/