Omilia Ukraine as a Software Development (Product) Company is looking for 2 (two) System Engineers to join our team and work on designing, developing, implementing, and delivering server, virtualization, and computing service solutions.

Who are we looking for?
- A team player who can create consensus whilst also challenging ideas & assumptions
- A person eager to learn new things and willing to take initiative/ownership
- A self-motivated, customer oriented individual with strong analytical thinking & problem solving skills

What will you be doing?
- Install / configure / administer systems for both internal and customer use at both operating system and application level, remotely or on-site
- Monitor / ensure system performance
- Troubleshoot / solve problems
- Develop automation / testing tools and procedures
- Participate in projects to manage the solution design; work proactively to maintain a stable and viable architecture
- Stay current with technological developments; recommend ways of how your team can take advantage of new technology
- Document issues; put together information about procedures used on a repeated fashion
- Liaise with customers; participate in customer meeting / calls
- Evaluate and prioritize customer support cases (Jira Ticketing System)

REQUIRED SKILLS AND EXPERIENCE:
- At least 3 years of relevant experience with system administration including installation, maintenance, and support or an equivalent combination
- Experience in the Linux Operating System and in particular RedHat / CentOS distributions
- Experience in installation, configuration, management, optimisation of databases, mainly MySQL, Oracle and MS SQL Server
- Experience in Web and Application Server Tools administration such as Apache-HTTP / Apache-Tomcat / Nginx or Wildfly
- Experience in Networking: firewalling, VPN, TCP/IP, HTTPS, SSL protocols
- Experience in Virtualization Tools such as VMware
- Experience in developing and maintaining technical documentation
- Essential programming skills in Python or Bash
- Familiarity with help desk software usage (eg. Jira)
- Experience in a customer facing role
- Good knowledge of the English language

WILL BE CONSIDERED AS A PLUS:
- Familiarity with Cloud concepts such as AWS/MS Azure or Google Cloud Platform
- Experience in telephony protocols such as SIP or VoIP
- Experience in installation, configuration, management, optimisation of databases, mainly MySQL, Oracle and MS SQL Server
- Experience in Web and Application Server Tools administration such as Apache-HTTP/Apache-Tomcat/Nginx or Wildfly
- Experience in Monitoring Systems such as Nagios/Icinga/Zabbix or Sensu
- Experience in Configuration Management such as Puppet/Chef/Salt or Ansible
- Programming skills
- Experience with containerization concepts and Docker
- Experience in installation, configuration, management, optimisation of databases, mainly MySQL, Oracle and MS SQL Server
- Experience in Web and Application Server Tools administration such as Apache-HTTP/Apache-Tomcat/Nginx or Wildfly

TEAM CONTRIBUTION
- Meet regularly with the line manager to review progress.
- Manage issue resolution and critically escalate.
- Work effectively with other teams, units, and departments.
- Manage issues with clarity and ensure effective information flow and team working.
- Support other organization’s priority activities, when necessary.
- Act as an Omilia ambassador

BENEFITS
- Building successful cutting-edge technology products that are making global impact in service industry
- Compensation fixed in US Dollars
- Loyalty bonus 90% of fixed compensation twice a year
- Work From Home policy applicable
- Healthcare plan (medical insurance, sport compensation, etc)
- Proficient and fun-to-work-with colleagues
- Long-term employment with 24 working days vacation
- Apple gear
- With Omilia, you will be able to travel to Greece for team buildings at our amazing HQ offices!

About Omilia Natural Language Solutions Ltd

___1___ Omilia is the leading provider of Conversational AI Technology in B2B market (Voice bots, Chatbots, Voice Biometrics, NLU, Machine Learning).
___2___ Omilia established in 2002 in Athens, Greece.
___3___ Omilia is a (Product) Software Development Company with HQ in Athens and subsidiary in Kyiv.
___4___ In Ukraine we employ more than 50 IT specialists and more than 250 IT specialists worldwide (Greece, Czech Republic, Poland, South Africa, USA, Canada).

Company website:
https://omilia.com/

DOU company page:
https://jobs.dou.ua/companies/omilia-ltd/

Job posted on 14 April 2021
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