Business Analyst for Design Team (offline)

If you are not familiar with WalkMe product at all, we’ll quickly teach you and provide you with all needed materials to make sure you're confident in your position.

Responsibilities:
Partner with business stakeholders across the company to understand individual department and company goals/initiatives and assess the correlated digital adoption challenges

Research and think analytically about strategy and solutions, and subsequently initiate dialogue with stakeholders about execution of digital readiness and adoption

Assess needs and use cases, quickly design impactful and creative solutions, measure results, and iterate and improve to drive optimal outcomes

Collaborate with business, technical and creative partners to ensure timely delivery of software readiness, communications and training

Measure and evaluate the impact of solutions developed against KPIs set forth to drive ROI back to the business

Seek feedback and obtain consensus across stakeholders from project initiation through final approval

Manage a small-medium sized team of full-time dedicated resources in order to disseminate product knowledge, assist with technical hang-ups, assist with prioritization and assignment of project-based initiatives


Skills and Experience:

Ability to facilitate leadership discussions and build consensus around a strategic direction

UX/UI Middle+ Level is required

HTML, CSS, jQuery selctors — basic level is required

Possess and obtain expertise related to driving adoption with digital user experience journeys

Ability to prioritize and implement projects from multiple clients.

Ability to understand technical possibilities and limitations of the tools at your disposal in order to troubleshoot and maintain implementations over time

Experience working in a deadline-driven environment and multitask/prioritize a workload of competing priorities

Ability to independently manage several projects simultaneously and operate under tight deadlines

Strong organizational skills with high attention to detail

Excellent written, verbal and presentation skills to present findings and recommendations to stakeholders

WalkMe experience is an advantage, although not required

Excellent Quick learning and ability to adapt to new technologies

1-3 years of implementation or professional services experience at a SaaS company

Advanced + spoken and written of English

About Trinetix

Trinetix is a trusted technology and software development partner to Fortune 500 and other fast-growing companies around the globe. We provide offshore full-cycle software product engineering and design services. Since 2011, we`ve been helping global enterprises rethink their businesses for the digital era and build advanced software products that matter.

Company website:
http://trinetix.com/