CRM marketing manager [BF] (offline)

Essential Requirements:
● You have some experience of marketing campaign execution or QA;
● You have a good understanding of how to utilize different communication channels to achieve the best results;
● You have the good technical knowledge and an eye for detail;
● You can demonstrate good written and spoken English, as communication skills are essential
for daily communication with teams based in the US;
● You have managed multiple projects or campaigns at the same time and you have a strong
sense of priorities to get things done in the most efficient way.

As a plus:
● You are keen to learn!
● You have great interpersonal skills and able to communicate effectively with your team
members and other teams across the business;
● You can apply logical thinking when managing complex tasks;
● You are super organized;
● You are flexible, team-oriented, and willing to work in a fast-paced environment.

We offer:
— 24 Paid Vacation Days and Additional Days Off
— Paid Sick Leaves
— Learning & Development
— English Classes
— Comfortable Office Location
— Office Wellbeing
— Team Building
— Travel: Business Trips
— Gifts: New Year Gift, Birthday Gift, Welcome Box for New Starters
— Career Path and Mentorship Program
— Parental Leave: Maternity and Paternity Leave
— Referral Program: Active Program with Great Bonuses
— Relocation Support
— Performance Review and Bonus
— Medical Insurance and Sports Activities Compensation

Daily Responsibilities:
● Configuring and scheduling CRM campaigns using internal and third-party tools;
● Verify asset quality; QA and test campaign setups to ensure error-free execution and accurate delivery;
● Perform post-launch checks to monitor campaign performance;
● Setting up campaigns via available communication channels (Push, In-App Messages, etc.) monitoring channel engagement (Click-through-rate, Open Rate), and suggesting channel
improvements;
● Collaborating with other teams across the business: Live Operations, Art/Graphic Design, Product, Engineering, Marketing, Social Media, VIP, Customer Service.


Ad Hoc Responsibilities:
● Preparing art briefs and writing marketing copies (emails, push notifications);
● Providing ideas for new campaign concepts;
● Suggesting areas of improvements (campaigns, tools, processes);
● Assist in troubleshooting Customer Service escalations related to CRM campaigns;
● Escalating issues that surface.

About Product madness

Product Madness burst into life in 2007 as the brainchild of two Stanford Business MBA graduates who possessed an innate love of gaming. Initially, the entrepreneurs developed casual games for Facebook and mobile, before having a ‘light-bulb moment’ in 2009 and refocusing their efforts with laser-guided precision on the exploding social casino genre. They have been bringing world-class social slots to real slots fans ever since! Now part of Aristocrat Leisure, Product Madness have published hit titles Heart of Vegas, Cashman Casino, Lightning Link, and FaFaFa on Facebook, iOS, and Android platforms and have grown considerably in size over the past year with offices in London, Austin, Las Vegas, and San Francisco.

Company website:
www.productmadness.com

DOU company page:
https://jobs.dou.ua/companies/product-madness/