Production Specialist/Technical Support (offline)
8allocate is a global provider of end-to-end custom software development solutions to companies all over the globe, from North America to the EU to Israel to Australia.
Headquartered in Estonia, we run offshore R&D centers in Kyiv and Lviv. Our team is 50% remote and distributed. We specialize in flexible interaction exclusively with international clients (we cover industries from commercial aviation to fintech) thanks to a multinational support group of experts and management.
Currently, we are looking for a Production Specialist/Technical Support to join our team. This team is responsible for maintaining and monitoring the proprietary live trading infrastructure through which its clients trade. The new team member will play a critical role in the day to day operations of the firm.
About the project: the low latency platform which is an advanced trading platform for testing, creating, and executing proprietary strategies and algorithms. With the technology’s powerful API and supporting trading tools, traders bring their algorithms quickly to the market.
What responsibilities & tasks will wait for you?
Main: Respond to clients’ requests, assist and troubleshoot.
More tasks:
— Validate broker beginning of day files and compare to exchanges.
— Search and add any new IPO to the system.
— Check and add dividends to the system.
— Start the servers on a daily basis.
— QA — test new features and clients requests.
— Onboarding of new clients.
What skills/qualities are required:
— Experience administering both Windows and Unix servers.
— Experience with Linux.
— Understanding of and experience with networking and IT concepts such as routing, subnetting, ect.
— Experience with automated trading systems and the equity market industry.
— Previous experience in software engineering and/or operational support is a plus.
— Familiarity of Python is a plus.
— English Advanced.
— Attentiveness to details stress resistance.
Work Schedule and location
Monday-Friday
— Morning shift 9:30am — 6:30pm.
— Evening shift 12:00pm — 9:00pm.
Why choose us?
— Fast-growing company — we are no longer a start-up, but still, have a “family” relationship.
— The flexibility of processes/ interactions/communications — decisions are made quickly.
— Cultural diversity — different ages (average — 28 years).
— Covering the industry from commercial aviation to fintech (different technologies, different products — no stagnation in development).
Benefits from 8allocate:
— We care about our team’s health, so we offer you to work remotely up to July. Stay safe!
— You’ll work in a supportive and spirited team of professionals.
— Corporate events, holidays and team buildings for your joy.
— Training and development: we have a huge library (about 500 books!) and budget for your professional development.
— People-oriented management without bureaucracy.
— Paid vacation and sick leaves.
— Relocation program: if you are from another city and want to move to Kyiv, we will be happy to help you!
Headquartered in Estonia, we run offshore R&D centers in Kyiv and Lviv. Our team is 50% remote and distributed. We specialize in flexible interaction exclusively with international clients (we cover industries from commercial aviation to fintech) thanks to a multinational support group of experts and management.
Currently, we are looking for a Production Specialist/Technical Support to join our team. This team is responsible for maintaining and monitoring the proprietary live trading infrastructure through which its clients trade. The new team member will play a critical role in the day to day operations of the firm.
About the project: the low latency platform which is an advanced trading platform for testing, creating, and executing proprietary strategies and algorithms. With the technology’s powerful API and supporting trading tools, traders bring their algorithms quickly to the market.
What responsibilities & tasks will wait for you?
Main: Respond to clients’ requests, assist and troubleshoot.
More tasks:
— Validate broker beginning of day files and compare to exchanges.
— Search and add any new IPO to the system.
— Check and add dividends to the system.
— Start the servers on a daily basis.
— QA — test new features and clients requests.
— Onboarding of new clients.
What skills/qualities are required:
— Experience administering both Windows and Unix servers.
— Experience with Linux.
— Understanding of and experience with networking and IT concepts such as routing, subnetting, ect.
— Experience with automated trading systems and the equity market industry.
— Previous experience in software engineering and/or operational support is a plus.
— Familiarity of Python is a plus.
— English Advanced.
— Attentiveness to details stress resistance.
Work Schedule and location
Monday-Friday
— Morning shift 9:30am — 6:30pm.
— Evening shift 12:00pm — 9:00pm.
Why choose us?
— Fast-growing company — we are no longer a start-up, but still, have a “family” relationship.
— The flexibility of processes/ interactions/communications — decisions are made quickly.
— Cultural diversity — different ages (average — 28 years).
— Covering the industry from commercial aviation to fintech (different technologies, different products — no stagnation in development).
Benefits from 8allocate:
— We care about our team’s health, so we offer you to work remotely up to July. Stay safe!
— You’ll work in a supportive and spirited team of professionals.
— Corporate events, holidays and team buildings for your joy.
— Training and development: we have a huge library (about 500 books!) and budget for your professional development.
— People-oriented management without bureaucracy.
— Paid vacation and sick leaves.
— Relocation program: if you are from another city and want to move to Kyiv, we will be happy to help you!
About SoftServe
SoftServe — це глобальна IT-компанія з українським корінням. Ми займаємось консалтингом, розробляємо програмне забезпечення та трансформуємо глобальні корпорації, ISVs та компанії Fortune 500. Архітектура та розробка, бізнес-аналіз, проєктний менеджмент, штучний інтелект та ще багато іншого – так ми надаємо талановитим людям змогу змінювати світ.Головні факти про SoftServe:
- засновані у 1993 році
- 13 000+ працівників
- 41 офіс у 12 країнах
- 20 000+ ІТ-проєктів для клієнтів із США, Європи та держав APAC
- 81 eNPS – індекс задоволеності та лояльності співробітників
- 7 ексклюзивних партнерів: Amazon Web Services, Google Cloud, Microsoft, Salesforce, Apigee, MuleSoft, and VMware
- People Excellence, платформа для професійного розвитку SoftServe
- SoftServe Університет: 5002 навчальних рішення та доступ до курсів Udemy Business
- IT Academy – програми для старту твоєї кар’єри в IT
- Благодійний фонд "Відкриті очі"
А ще ми — люди. Ми автентичні. Любимо щире спілкування із запальними дебатами та дружніми жартами. Уникаємо типової однобічної корпоративної комунікації та бурмотіння ІТ-кліше.
Ми ті, хто змінює світ та реагує на його зміни. Космополіти. Ми вільно говоримо англійською. Любимо виклики, бо кожен виклик — це можливість стати кращими, ніж були вчора. Щодня.
Маєш ідеї за рамками? Рамок нема. Рости з нами!
Company website:
https://www.softserveinc.com/uk-ua
DOU company page:
https://jobs.dou.ua/companies/softserve/
The job ad is no longer active
Job unpublished on
17 June 2021
Look at the current jobs Customer/Technical Support Kyiv→
Average salary range of similar jobs in
analytics →
Similar jobs
Poland, Ukraine
Technical Support Specialist at Luxoft
Ukraine
Customer Support Engineer at Materialise
Ukraine
All jobs Support Kyiv All jobs 8allocate