IT Engineer (offline)

WHY YOU SHOULD JOIN OUR TEAM:

This is an opportunity for someone who is interested in building and maintaining highly converged company IT infrastructure including both cloud and on-prem solutions like AWS, MS Azure, Vmware vSphere. If you are excited about working with a diverse environment with both Linux and Windows-based systems, cloud-native applications and you are willing to grow and learn with modern technology - this is the place for you.


HOW YOU’LL RAMP:

By Day 30...

- You’ll be onboarded into the Sisense team and understand the overall operating environment
- You’ll become accustomed with company infrastructure, both on-prem and cloud,  operating flows and services monitoring
- You’ll actively work with other departments for deeper understanding of scopes of our interaction with them
- You’ll become accustomed with services and tools used in the company and in the team itself
- You’ll learn and start dealing with the most common service requests and will get guidance on their resolution
- You’ll learn basic flows of end-user support activities, service, and access provisioning and control processes, basic concepts of endpoint configuration flows

By Day 60...

- You’ll have a deeper understanding of the company’s workflows and infrastructure relations
- You’ll start taking part in processes related to end-user service and configuration delivery
- You’ll start receiving personal tasks related to the development of the company’s infrastructure 
- You’ll get actively involved in current projects and will receive tasks relevant to you
- You’ll start maintaining parts of the infrastructure
- You’ll get involved in new services integrations

By Day 90...

- You’ll be actively involved in most of the datacenter and cloud-related activities
- You’ll take part in maintaining existing services - improving, updating, troubleshooting, and optimizing performance
- You’ll actively cooperate with the team in order to boost team performance 
- Provide exceptional IT Services to Sisense employees


WHAT YOU’VE ACCOMPLISHED… SO FAR:

- You have deep knowledge and understanding of company infrastructure and related flows
- You have sufficient knowledge and all the relevant tools in order to fully maintain and develop company infrastructure and services
- You’re deeply involved in most IT infrastructure and services-related projects
- You’re developing and implementing your own solutions as well as optimizing existing workflows


REQUIREMENTS:

- 3+ years experience working as a systems administration/engineering-related role.
- 3+ years of experience in Linux troubleshooting and administration - A MUST.
- 1+ years of experience with Vmware virtualization (ESX, vSphere).
- 1+ years of experience with cloud providers (AWS, Azure, GCP)
- English level - Intermediate
- Fundamental understanding of Windows/Mac-based endpoint management
- Fundamental understanding of networking and troubleshooting (TCP/IP, DNS, DHCP, Wireshark, etc)
- Desire to work hard and help others. Communication skills are critical!

BONUS POINTS:

- Experience with cloud providers (AWS, Azure, GCP) as a major plus
- Technology certifications (AWS, Azure, Vmware, etc.)
- Experience with server-side scripting (Bash, Python, etc)


OUR BENEFITS:

- We’re all working remotely now and using our stipends for setting up a working place at home. However, a new office with a superior view is waiting for us when life gets back to normal.
- We hire only people we trust. All Sisensers join the company without a probation period.
- We believe all Sisensers should be owners in our company’s success. We grant all employees stock options that start vesting on Day One.
- We support a work-life balance philosophy and provide unlimited vacations (flexible time off) to all Sisensers.
- We support professional growth with personal learning budget (for on-line courses, language programs, books etc.), as well as corporate trainings, professional certifications and so on.
- We care about each other. All team members have extended medical insurance package and additional COVID-19 coverage.
- We provide Sisensers with a sport reimbursement to support physical fitness and mental wellbeing.


ABOUT SISENSE:

- We're a passionate, venture-funded team with more than 2000 customers, including Nasdaq,  GE Healthcare, Honda, Verizon, and Philips 
- We believe strongly in a data-driven approach to all that we do. We're constantly measuring and optimizing everything about the business.
- We have close relationships with our customers.
- We’ve been recognized by Comparably, Glassdoor, and Gartner for our amazing company culture.
- We have super high customer retention — better than best in class SaaS companies.

About Sisense

Sisense is a business analytics software company with offices in New York City, San Francisco, Tel Aviv, London, Melbourne, Tokyo, and Scottsdale, Arizona. It is headquartered in New York City. Its business intelligence product includes both a back-end powered by in-chip technology that enables non-technical users to join and analyze large data sets from multiple sources,[2] and a front-end for creating visualizations, like dashboards and reports, on any device, including mobile

Company website:
https://www.sisense.com/why-sisense/

DOU company page:
https://jobs.dou.ua/companies/sisense/