Product Analyst (offline)

JustAnswer  is an online marketplace that is revolutionizing professional services by making fast, affordable expert help accessible to people everywhere. Hailed by The Huffington Post as “destined for glory,” our company is made of smart, hard-working people who know how to have fun and get things done. From doctors, lawyers, and vets to auto mechanics and tech support, the 10,000 experts on JustAnswer have helped over eight million people in 196 countries since 2003. Headquartered in the beautiful Presidio of San Francisco, our mission is simple and inspiring: “We help people.” JustAnswer, LLC is backed by investors Crosslink Capital, Glynn Capital, and Charles Schwab.

Requirements:

— Educational background in Economics/Finance/Math/Statistics/Engineering
— Proficiency in analysis and business modeling using Excel
— Understanding of statistics
— Business thinking
— Ability to coordinate multiple tasks, set and negotiate priorities
— Experience with web analytics, including a good understanding of tools and processes to collect and report on all aspects of web analytics (e.g. Google Analytics, Omniture) would be a plus
— Basic to mid-level proficiency in data extraction using SQL
— Advanced English level (written/spoken).

Responsibilities:

— Work with Product and Analytics leadership to conceive and structure analysis, and deliver highly actionable insights from “deep dives” into specific areas of our business
— Conduct analysis of a tremendous amount of internal & external data to find growth & optimization opportunities for the business
— Package and communicate findings and recommendations to a broad audience (including senior leadership).

We offer:

— Time off throughout the year (paid and unpaid)
— Professional development support and encouragement
— Resources to help improve your overall well-being
— Free membership to dive into JA product.

About

JustAnswer is the best way to talk to doctors, lawyers, vets, mechanics and more in minutes—24/7. We connect customers with verified and vetted Experts to provide reliable answers at any hour and on any budget, democratizing professional services. Our mission is simple: we help people. 

Since 2003, JustAnswer has helped 10 million customers across 196 countries.

Company website:
https://www.justanswer.com