As a Senior Business Analyst, your goal is to capture the essential requirements to help our customers realize their customer experience vision.

Project: Fin-tech.


— 5-7 years overall experience in a similar role
— 1-3 years of experience in banking
— Complete/in-depth knowledge of a banking domain
— Excellent English language skills, written and spoken

Functional/technical skills:

• Scope of Projects:
— Acting as a trusted partner for the team and actively supports the Product owner/acts like proxy product owner
Stakeholder Management:
— Partners with the project management of the project on the customer side (PO, PM)

• Critical Thinking & Analytical Skills:
— Understands nuanced information and identifies underlying causes and effects
— Demonstrates the ability to make deeper connections between concepts and ideas
— Leads/mentors their peers and provides context for data/information on a limited basis

• Is able to 
— Understand client requirements, translate them into lower-level functional pieces and carry out gap analyses with regards to the Backbase product and guide the customer towards a product-first approach
— Find information and provide an achievable solution with a limited level of information
— Identify a problem/improvement to be picked up, drafting a plan to tackle it , and execute it.
— Learn from its previous experience and help the team grow by providing feedback on processes/deliverable.
— Set up processes.

• Technical Writing:
— Can write and organize user stories and epics with correct formatting
— Creates documents that can be presented to clients without guidance
— Demonstrates the ability to work with others on creating user stories and epics and teach proper formatting of both

• Use of Tools & Methods:
— Modeling notations (UML, BPMN)
— User journey or story mapping, vision setup
— Works unsupervised on tasks and rarely asks questions regarding more complex functions
— Functional command of Agile philosophy and related frameworks like Scrum or — Kanban, and is a leader within the development team

• Problem Solving:
— Recognizes problems and is able to apply workable solutions at a project level
— Requires limited guidance to determine the best course of action
— Works with the client to troubleshoot issues on a consistent basis
— Shows some understanding of organizational issues
— Demonstrates the consistent ability to put problems at both the project and organizational level into the context of the broader perspective

Would be a plus:

Industry knowledge:

—  Has specifically worked in at least one of the domains — Retail, Business or wealth and has expertise over it
— Working knowledge of some capability within the Banking world (payments/bills, product...).

About the project:
As a Senior Business Analyst, your goal is to capture the essential requirements to help our customers realize their customer experience vision. You work closely with both our clients and development/SCRUM teams. You are the product owner for a project and guide the team in making the right choices to maximize project & customer success. You identify product improvements and harvestable features. You define and actively improve best practices in your day-to-day work. You provide guidance to clients on the best usage of our product as well as customization.

About Levi9 Ukraine

Levi9 IT Services Ukraine is professional IT outsourcing company.
We truly believe that working at Levi9 is much more than a job — you will be a part of a dynamic, qualified and motivated European team with a unique corporate family spirit.

Levi9 is built on the belief that true innovation happens when you bring together the best minds and ideas for the perfect achievements.

We’re a fast-growing company made up of vibrant, intelligent, and passionate people, being the employer for specialists at all career levels: from career starters to experienced engineers.

Still, working at Levi9 Kyiv or Lviv means not only to be challenged, but also to have fun! Everyone here works incredibly hard and we make sure to balance this with joyful social activities inside and outside the office.

Company website:

DOU company page:

Job posted on 11 January 2021

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