Support Engineer (offline)

About company: Apriorit, a software development company with more than 17 years of experience.

We are looking for a Support Engineer in fast growing product specializing in complex B2B corporate cybersecurity and cherishing hundreds of customers scattered across the globe.

Responsibilities:
- Support user inquiries on IT issues via phone / email / ticketing system and remote assistance. Assist with our solution's installation and configuration.
- Prepare and deliver technical presentations and online demo explaining our solution to prospective customers.

- Requirements:
- English - Advanced.
- Considerable experience with Windows OS: Windows Server, IIS, Active Directory.
As a plus : good command of MSSQL, knowledge on cloud computing platforms, work experience with Unix / Linux
- Good communication skills.
- High propensity to learn new technologies.


- We offer:
- Work in growing product which was established in 2013
- Close communication with English-speaking customers
- Professional, responsive and friendly team
- Business trips abroad
- Free English classes with native speakers
- Flexible work schedule
- Voluntary health insurance
- Long-term employment with paid vacations (20 working days) and sick leave
- Corporate events, holiday celebrations, team building activities
- Relaxation zone equipped with ping-pong table, table football
- Cozy and comfortable office in the downtown
- Tea, coffee, and fruit for a good mood

So, are you looking for an exciting opportunity to join a dynamic team of professionals and work for a successful IT company? We strongly believe that the biggest treasure we have is you!

Please send us your detailed CV.

Apriorit - A Priority choice!

About

Apriorit provides software product engineering services to the technology companies worldwide covering all processes of software development life cycle. We are proud of our work with more than 400 clients, including Fortune 500 tech giants.

We work at all IT system levels and these are our core competences:

- Kernel and Driver Development
- Software Research and Reverse Engineering
- Enhanced Mobile Development
- Custom Web Platform Development
- OpenStack Solutions
- Specialized Quality Assurance and Security Assessment

We provide advanced C/C++/Obj-C expertise as well as C#, Java, .NET and other programming services