Strong Junior / Middle Support Engineer (offline)

Our goal is to revolutionize shipping by creating a suite of comprehensive
software solutions for the Maritime industry. Over the next couple of years, our teams and squads will build more than 30 products from the ground up.

This includes everything from global vessel tracking to vessel performance analysis, crew optimization and so much more.

⏯ Short intro video about 90 Percent of Everything:
https://www.youtube.com/watch?v=n6rjhwaq-lo&feature=youtu.be

Our tech stack consists of Cloud Native application running on Kubernetes and IoT devices on vessels. We follow modern CI/CD and agile methodologies to deploy into production multiple times per week.
On top of that, we create ReactJS & Golang and React Native applications communicating using GraphQL to microservice containers orchestrated by Kubernetes.
Internally our services use gRPC for communication and achieve high scalability thanks to a Kafka based event driven architecture and persist data to a mix of RDBS and No-SQL databases including PostgresDB, MongoDB, S3 and Elasticsearch.

What’s in it for you?
- Working with latest cutting-edge technologies;
- Disrupting a century old industry in a startup & agile environment;
- Exposure to the reliability of OS for vessels at sea;
- Get experience in deploying Machine Learning models to Cloud and Vessels;
- Opportunity to shape company-wide support and service procedures;
- Experience firsthand the squad-chapter-guild workflow model, our version of the Spotify model;
- Flexible hours, possibility to work from home 1-2 times per week, no time-tracking. The main thing is to accomplish your goals and deliver results on time;
- State of the art, cool, centrally located office (Maidan Nezalezhnosti) with cozy atmosphere;
- Competitive net salary in pounds (taxes are on us);
- 25 business days of paid vacation;
- Health insurance;
- Occasional travels to client offices based in London.

Responsibilities :
- Ensure reliable and stable platform operations;
- Implement Service Delivery processes (using ITIL principles) including automation of Service Delivery tasks;
- Change Management & Capacity Planning;
- Build the Linux SysOps Technical Discipline;
- Strong focus on ensuring that security best practice is implemented throughout the platform;
- Work closely with DevOps squads to support infrastructure on production;
- Support the IoT infrastructure for the platform across multiple environments;
- Monitor platform service status (automated and pre-emptive by default);
- Working by on-call support/shifts option;

Requirements

Hard skills & experience:
- Support Linux application servers on wide scale as part of a Linux Support team;
- Proficiency in Linux servers’ maintenance and troubleshooting;
- Experience with server hardware monitoring and troubleshooting, application server support;
- Bash or Python system programming for Linux;
- Deploying code to production;
- Understanding of Linux boot process & Linux Network stack;
- Use of Unix systems commands;
- RDBMS and NoSQL database installation and maintenance;
- Docker support;
- Understanding of CI/CD concepts;
- On-call support;
- Experience of working with Git;
- Delivering features autonomously with a high degree of agile team coordination.

Nice to have
-IoT device deployment;
- Ansible;
- ITSM and/or ITIL Certifications.

Soft skills:
- Willingness to learn and open mind about new technologies;
- Confident to operate in a small but fast-paced environment;
- A collaborative approach and willingness to engage in an environment of active idea sharing;
- Ability to learn autonomously;
- Excellent all-round communications skills with a good command of English.

About

Our goal is to revolutionize shipping by creating a suite of comprehensive software solutions for the Maritime industry. Over the next couple of years, our teams and squads will build more than 30 products from the ground up.

This includes everything from global vessel tracking to vessel performance analysis, crew optimization and so much more.

Our tech stack consists of React and React Native applications communicating using GraphQL to microservice containers orchestrated by Kubernetes. Internally our services use gRPC for communication and achieve high scalability thanks to a Kafka based event driven architecture and persist data to a mix of RDBS and No-SQL databases including PostgresDB, MongoDB, S3 and Elasticsearch. We follow modern CI/CD and agile methodologies to deploy into production multiple times per week.

More about us: https://www.youtube.com/watch?v=n6rjhwaq-lo&feature=youtu.be

Company website:
https://www.90poe.io/