Community, Support Manager (English) (offline)

We are looking for a Community manager who would help the 3D printing enthusiasts from all around the world have the best experience possible when working with our high quality 3D printing models.

Requirements:

-Advanced English
-Grammatical correctness
-Attention to detail
-Excellent research skills
-Communication skills
-Work experience in IT on a similar position connected with English-speaking market (USA+EU)
-Experience in video gaming and basic knowledge of cinema and comics will be a plus

Responsibilities:

-The provision of support to customers on the website and via different social media platforms and ticketing systems
-Processing customer’s requests and emails

We offer:

-Full-time job in comfortable working environment
-8-hour shift, 5-day work week
-High fixed salary + possible KPI bonuses
-Friendly and supportive team of professionals

CVs of applicants who have no experience working on a similar position won’t be considered.

About Desart Lab

Desart Lab is a professional web design studio that provides a wide row of services in such spheres as web design, app & web development and digital marketing as well as e-commerce. Our success relies on 30 years of combined experience of our staff members. We always do our best to understand our clients and complete projects in compliance with their every wish.
We are a close-knit team of experts in web design, development, marketing and business development, who learn from and respect each other. Key to our company‘s success is in its people, therefore we value each member of our team and experience he or she brings, making our company so much more productive and creative. We welcome our clients into our family and make everything possible to help them achieve success.

Company website:
http://www.desartlab.com/

DOU company page:
https://jobs.dou.ua/companies/desart-lab/