Candidates 2171
$1500 / mo
≈ $18000 / year net
Virtual Assistant/Customer Service/ Technical Support
Nigeria · 10 years of experience · Advanced/Fluent ·Published 6 March
Nigeria · 10 years of experience · Advanced/Fluent ·Published 6 March
Virtual Assistant - Digi Mdd, Interwise, and Vagan Digital
ROLES
Emailed multiple Leads daily and updates the Amo CRM.
Conducted Location Analysis for new Leads with Google Maps.
Maintained and Updated Lead’s data in the Amo/Kommo CRM.
Cold-called leads to advertising new products and career opportunities.
Scheduled and Conducted one-on-one interviews with Leads using the Zadarma/Call Gear Softphone Application.
Conducted market research to ascertain the lead's compensation.
Maintained and updated all project pipelines in the CRM.
Liaise with the technical team for effective CRM functionality and escalate potential issues.
Improved call center team by recruiting and hiring candidates with optimal knowledge and personalities for call center work.
Fielded escalated customer issues and resolved complaints to recapture loyalty.
Developed early warning systems to proactively identify and mitigate trending customer issues.
Coordinated hiring, performance reviews, and training for call center staff.
Managed daily workloads by organizing schedules and delegating tasks.
Eliminated resource waste through monitoring and improved controls.
Oversaw employee recruitment, training, and onboarding processes.
Kept paperwork updated with internal standards and legal requirements.
Investigated customer complaints, identifying and changing processes to remove faults.
Monitored employee performance using real-time data and reports.
Simplified project management processes using task mana
Executive Administrative Assistant - P23 LABS
ROLES
Coordinated scheduling for internal and external meetings, travel plans, conference calls, and day-to-day executive obligations.
Completed ad-hoc projects for executives to support personal events.
Developed presentations, reports, and minutes of meetings for the d
Via these roles, I have acquired extensive knowledge in the use of various web and desktop applications such as;
Microsoft Power Automate
Amo CRM
AnyDesk
Call Gear
Team Viewer
Google Sheets, Docs, Drives, and Meets
Workbench
Subtitle edit, Microsoft 365 Workspace
Amo CRM
Zardama Call App.
Microsoft Office Suites
Google Translate.
Skype
Slack
Telegram
As a tech-savvy, customer-centric, and resourceful problem-solver with a strong administrative background, my ideal work environment is one that cherishes these qualities;
I possess strong organization and problem-solving skills with a passion for learning and utilizing new technologies.
I developed a Google sheet that concatenates different data columns using formulas that facilitate the data entry process.
I created a flow that notifies all staff with the company’s official email address and automatically saves all email attachments to the company’s google drive using the Microsoft Power Authomate System.
I have acquired extensive knowledge in the use of various web and desktop screen-sharing applications such as AnyDesk, Team Viewer, etc. I am also now adept with the use of Google Sheets, Docs, Drives, and Meets. This project had indeed shaped my listening, time management, communication organizational, and administrative skills while working with clients of different races both as an Independent Contractor and as a team member with little or no oversight.
$1100 / mo
≈ $13200 / year net
Customer support/ service manager, customer success. English language proficiency
Ukraine · 8 years of experience · Advanced/Fluent ·Published 6 March
Ukraine · 8 years of experience · Advanced/Fluent ·Published 6 March
I have a wealth of experience picked up from my previous job occurrences of
over 9 years of experience working in corporate companies
and overall of over 15 years of experience in negotiation and usage of English language.
I have an advanced level of English, C1, an ability to follow the client's requirements,
ability to find a common language with clients as an intermediary. I also have a knowledge
of official letter and the specifics of communication with foreign employees, foreign
representatives and foreign co-workers; formal vocabulary. I have the ability to express
thoughts clearly so that it persuades the client.
I also have an ability to maintain documentation (Excel, Word, Google Docs, etc.). Quick learning capacity.
I received a bachelor's degree specialized in Philology and foreign languages, particularly English, in parallel I visit conferences and quality trainings and of course I watch
different tutorials related to IT and website building, and different documentaries in native English language.
I like the whole management Sphere hence I am looking for a Full- time
job. Therefore I like my job that it helps me to discover my full potential. You know you
need to have that constant will for improvement, as well as a working capacity and
concentration in this kind of job.
I am a very diligent and attentive subject. Your job vacancy suits me just perfectly because
it assumes qualities related not only to the knowledge of English, but also communicating
with an intra- lingual circle of people and people in general,
I am also able to adjust to
people's opinions by reckoning with their perceptions, views and preferences.
As to estimating my own progress and experience I think I'm at my best when I get to
communicate with the foreigners, foreign representatives, foreign co- workers and foreign
crew in general, bringing my contribution to it and to the company's headway.
A willing for improvement and self- development is important for the account manager and
any occupation in general, as well as a quick learning and working capacity. Previous employers liked
how I put effort and always got done with my work in time. And I am also a person that is always aimed for the company' s headway.
$3000 / mo
≈ $36000 / year net
Senior Customer Success Manager
Ukraine · 8 years of experience · Advanced/Fluent ·Published 6 March · In passive search
Ukraine · 8 years of experience · Advanced/Fluent ·Published 6 March · In passive search
Strategic partner and advisor to 100+ SMB customers from onboarding to retention, identifying the best opportunities to prevent churn, ensure and increase clients satisfaction and business outcomes.
• managed fee increase campaign within 120 projects in average by 19% for the last year in comparison with previous year in average by 11%, resulting in management’s determined desired outcomes
• launched regular customers’ satisfaction surveys for 450+ clients to identify clients pains & gains to improve business efficiency and clients satisfaction
• developed and implemented a set of policies and trainings for 200+ company employees in the field of customer’s relations, cooperation and standards aiming at improving services quality and clients satisfaction, resulting in NPS score increase from good to excellent within 12 months, as well as CSI increase YoY
• helping to. I can explain very technical issues to a non-technical people.
• assistance in servers transfer and SaaS clients migration (100+ SaaS end users)
• received references on company services from 70+ satisfied clients
$2000 / mo
≈ $24000 / year net
L2 Support Engineer
Ukraine · Kyiv · 4 years of experience · Upper-Intermediate ·Published 6 March
Ukraine · Kyiv · 4 years of experience · Upper-Intermediate ·Published 6 March
• Automatization: Ansible;
• Testing tools: Apache Jmeter, Postman;
• Web: JSON, XML, API, REST, HTTP;
• DB: MySQL, MS SQL, PostgreSQL, Oracle TimesTen DB, Oracle PL\SQL;
• VCS: Git (Bitbucket, GitHub);
• Other: Zabbix, Atlasian Jira/Confuence, Grafana;
• Virtualization: VirtualBox, VMware;
• Basic knowledge of Java SE: Core, MultiThreading, JDBC;
cases with Jmeter, using Ansible for hanging configuration between servers). Update and optimization servers.
$1500 / mo
≈ $18000 / year net
IT Engineer/SupportEngineer
Ukraine · More than 10 years of experience · Intermediate ·Published 6 March · In passive search
Ukraine · More than 10 years of experience · Intermediate ·Published 6 March · In passive search
Support customers in M365 issues
Azure
Exchange Online services
MS Intune
MS SCCM administering
Familiar with Git, Docker
Windows10/11, Ubuntu, CentOS, Debian, MacOS
Powershell, Bash, VBS
MS SQL
VmWare, VirtualBox, Parallels
Support user`s workplace for customers (2nd and 3rd line of support)
ServiceNow and SM Production ticket systems
AO VPN, Direct Access
HP Thin Clients(HPDM), Prinix, Cirrato
Trainings and Certificates:
2023 Prometheus "Kubernetes Basics"
2023 Prometheus "Git for distributed software development"
2023 Prometheus “The Linux Foundation: Linux Basics”
2019 MD-100: Windows Client Exam
2017 Microsoft Certificate of Achievement “Deploying Windows Desktops and Enterprise Applications”;
2015 Microsoft Certificate of Achievement “Administering System Center 2012 Configuration Manager”;
2015 Prometheus Basics of Python programming
2014 SkillUp IT specialists training center “Software Testing”.
I have a great desire to develop towards DevOps. I am ready to study a lot and quickly
$1500 / mo
≈ $18000 / year net
Front-end developer
Ethiopia · 4 years of experience · Advanced/Fluent ·Published 6 March
Ethiopia · 4 years of experience · Advanced/Fluent ·Published 6 March
$1400 / mo
≈ $16800 / year net
Customer Support Representative
Ukraine · 5 years of experience · Advanced/Fluent ·Published 6 March
Ukraine · 5 years of experience · Advanced/Fluent ·Published 6 March
Demonstrated proficiency in using payment systems such as PayPal and Stripe to process transactions and troubleshoot payment issues.
Maintained a high level of accuracy and attention to detail while verifying important documents, ensuring compliance with company standards.
Developed strong communication and interpersonal skills while engaging with customers and resolving issues to their satisfaction.
$600 / mo
≈ $7200 / year net
PHP dev.
Ukraine · 6 months · Upper-Intermediate ·Published 6 March
Ukraine · 6 months · Upper-Intermediate ·Published 6 March
$600 / mo
≈ $7200 / year net
Support
Ukraine · 1 year of experience · Intermediate ·Published 6 March
Ukraine · 1 year of experience · Intermediate ·Published 6 March
Удосконалюю свої навички у роботі для більшого результата. Етично і лояльно надаю допомогу людям
$1300 / mo
≈ $15600 / year net
Customer Support, Assistant, HR, Sales
Ukraine · 3 years of experience · Advanced/Fluent ·Published 6 March
Ukraine · 3 years of experience · Advanced/Fluent ·Published 6 March
interpersonal skills to assist clients through our website, providing guidance on order placement and addressing
post-purchase requests. I efficiently handle payment transaction issues and adeptly handle unsatisfied clients,
ensuring their concerns are resolved to their satisfaction. Moreover, I actively contribute to the improvement of
our services by reporting bugs and maintaining the team schedule for seamless operations. Additionally, I
manage email inquiries promptly.