Candidates 2175
$1300 / mo
≈ $15600 / year net
Data Entry / Data Analytics Specialist
Ukraine · Lviv · 5 years of experience · Upper-Intermediate ·Published today
Ukraine · Lviv · 5 years of experience · Upper-Intermediate ·Published today
In my role as a Data Entry Specialist, I diligently input and manage large volumes of data with precision and accuracy. I am proficient in various data entry software and tools, ensuring the integrity and completeness of information. I am adept at identifying errors and inconsistencies, employing my keen attention to detail to maintain data quality. My efficiency and commitment to maintaining organized records contribute to the seamless flow of information within the organization.
As a Data Analysis Specialist, I leverage my analytical skills to interpret complex datasets and extract valuable insights. I have a strong command of statistical methods and data analysis techniques, allowing me to identify patterns, trends, and correlations within data. My expertise in data visualization aids in communicating insights effectively to stakeholders, facilitating informed decision-making processes.
In my role as a Processing Manager, I oversee and optimize workflow processes to enhance efficiency and productivity. I collaborate closely with cross-functional teams to identify bottlenecks and implement solutions, leading to improved processing times and reduced errors. Additionally, I mentor and train team members, fostering a cohesive and high-performing work environment.
I have a proven track record in organizational proficiency and effectively managing workloads to meet deadlines, making me an excellent fit for roles in data analytics and data entry. My dedication, coupled with a rapid grasp of new concepts and meticulous attention to detail, equips me to excel in these areas. Additionally, my empathetic nature ensures a work approach centered around user needs, a valuable trait for a processing manager.
In my new work position, I anticipate a challenging and dynamic environment where my skills and expertise will be valued. I look forward to contributing my strong organizational skills and efficient workload management abilities to meet and exceed deadlines consistently. I expect to further enhance my proficiency in the specific tasks related to the role, leveraging my quick learning abilities to grasp new concepts swiftly. Additionally, I hope to utilize my keen attention to detail to ensure accuracy and quality in my work. Furthermore, I anticipate fostering a user-centric focus, leveraging my empathetic nature to understand and address the needs of stakeholders and customers effectively. Overall, I am excited about the opportunity to make meaningful contributions, collaborate with my colleagues, and grow both professionally and personally in the new position.
$500 / mo
≈ $6000 / year net
Customer Support Manager
Ukraine · 6 months · Pre-Intermediate ·Published today
Ukraine · 6 months · Pre-Intermediate ·Published today
(серп 2020 - черв 2021)
Adelina Call Center, Львів(дистанційно)
- Менеджер з продажу (B2C)
(черв 2023 - вер 2023)
Антишкола, Дистанційно
Менеджер з продажу (курси іноземних мов)
- Менеджер з продажу логістичних послуг(B2B)
вер 2023 - січ 2024
ВЕЛЕС-ТА, Полтава(дистанційно)
Організація міжнародних перевезень вантажів, пошук
транспорту, пошук нових клієнтів, ведення переговорів з потенційними клієнтами щодо укладання контрактів на логістичні послуги, оформлення договорів
$700 / mo
≈ $8400 / year net
Customer Service
Poland · 6 months · Upper-Intermediate ·Published today
Poland · 6 months · Upper-Intermediate ·Published today
Communication with clients via email or phone, responding to inquiries;
Coordination of work on store orders (purchasing goods, communicating with partners, solving current issues, document management, working with CRM, entering digital and paper invoices);
Execution of administrative and organizational tasks to ensure the work of the store and the company (situational photography, translation or proofreading of texts, search for partners, search for information, analysis, etc;)
Preparation of reports (monthly for the store or other reports at the request of the management);
Controlling the timing and execution of tasks, providing information on an ongoing basis.
Basis of Software Testing by Prometheus;
Upper-Intermediate English Evaluation by SoftServe;
Basis of IT, Web Content Creation, Marketing and Sales by TemplateMonster
$1200 / mo
≈ $14400 / year net
HTML Markup Developer / Technical Support Engineer
Ukraine · 5 years of experience · Advanced/Fluent ·Published today
Ukraine · 5 years of experience · Advanced/Fluent ·Published today
Jun 2018 - Nov 2021, Remote work
- Developed and maintained responsive components, templates, and layouts using HTML, CSS, and jQuery, for CMS WordPress ensuring seamless user experiences across devices;
- Strong knowledge of WordPress theme development, customization, and plugin integration;
- Have experience working with Advanced Custom Fields (ACF) and Elementor;
- Collaborated with designers and back-end developers to integrate front-end code with server-side logic.
- Utilized jQuery to create dynamic and interactive features, enhancing user engagement and satisfaction.
- Optimized website performance through efficient CSS styling and JavaScript code optimization techniques.
- Bugfix and maintain existing components and templates;
- Test across browsers and devices to ensure the UI is functional on all devices;
- Work with the support team to fulfill customer requests;
- Development work on client websites;
Deluxe Entertainment / Production Engineer
Nov 2021 - Dec 2023, Remote work
- Diagnosed and resolved escalated incidents and service requests within established SLAs, ensuring maximum uptime and customer satisfaction;
- Collaborated with Tier-1 and Tier-2 support teams to escalate and prioritize critical issues, providing guidance and expertise to facilitate resolution;
- Conducted in-depth root cause analysis of recurring incidents and implemented corrective actions to prevent future occurrences;
- Acted as a subject matter expert for specific technologies or systems, providing training and knowledge transfer to junior support engineers;
- Participated in on-call rotations to provide 24/7 support coverage and respond to critical incidents outside of regular business hours;
- Recommend system optimizations, process flow changes, and document work instructions, standard operating procedures, and FAQs;
$1000 / mo
≈ $12000 / year net
customer care
Germany · 4 years of experience · Advanced/Fluent ·Published today
Germany · 4 years of experience · Advanced/Fluent ·Published today
$1000 / mo
≈ $12000 / year net
Customer Support
Ukraine · 3 years of experience · Advanced/Fluent ·Published today
Ukraine · 3 years of experience · Advanced/Fluent ·Published today
Communicate with the clients (B2B) within different communication channels (system chat, email, calls, etc) and support them while they’re using our product;
Analyze and optimize clients’ performance and profitability on our technology;
Consult with other departments (sales, develop, marketing)
to resolve different types of clients requests via Jira;
Create and update documentation for our Knowledge base and Confluence;
Analyzing customer support data and feedback to identify trends, areas for improvement, and opportunities for product or service enhancements.
Manage document libraries and collaboration site using Microsoft SharePoint
Media Analyst
Create reports and dashboards for tracking key
media metrics via Semantrum monitoring system for
international and Ukarinans companies and institutions;
Crisis Communication Analysis: Help organizations
understand the media landscape and the public sentiment;
Provide guidance on effective communication strategies;
Work with Power BI data visualization tools;
Identify and resolve discrepancies in data collection and
processing.
$2000 / mo
≈ $24000 / year net
business development manager account manager
Portugal · More than 10 years of experience · Advanced/Fluent ·Published today
Portugal · More than 10 years of experience · Advanced/Fluent ·Published today
IT Sales manager
lead generation manager
UPWORK
Junior QA - Freelance
Leading Manager for VIP Services
Head of operations with payment cards and trade financier
interpreter
english tutor
Sales/Lead Generation Manager
B2B
B2C
customer support
IT Academy Skillup - QA/QC course ;
$900 / mo
≈ $10800 / year net
QA Engineer/Technical support
Ukraine · Kyiv · 1.5 years of experience · Upper-Intermediate ·Published today
Ukraine · Kyiv · 1.5 years of experience · Upper-Intermediate ·Published today
$1200 / mo
≈ $14400 / year net
Team lead
Ukraine · 3 years of experience · Upper-Intermediate ·Published today
Ukraine · 3 years of experience · Upper-Intermediate ·Published today
project planning and work scheduling,
control over the execution of tasks and ensuring the fulfillment of deadlines,
collection of requirements from experts and customers,
preparation and conducting of presentations to clients and stakeholders,
control of project progress and completion of tasks by the project team,
identification of potential risks and development of their management strategies,
registration and account management,
management of study groups,
providing analytical reporting.
Team Leader. Rotary International:
establishing communication between departments,
promotion and development of the project,
creation of manuals,
registration and account management,
management of study groups,
help in using the platform,
providing analytical reporting.
SUP Lead Support:
creating the technical support department, writing documentation, developing the work strategy, working on several projects at the same time, recruiting.
Researcher Team Lead:
planning, coordination and execution of assigned research projects (simultaneous work on two projects); organization of work with the project to create the largest casino and gaming site; organization of work with a financial project to create the largest EMI site; search and hiring of employees; creation of working documentation; creation of a working strategy; preparing agenda for meetings.
IT Support Engineer. Support Shift Lead:
diagnose and troubleshoot issues, including account setup and network configuration; management assistance; research and identify solutions to software and hardware issues; provide clear and complete documentation and notes on all service inquiries.
Website Administrator:
layout; creating the new website on the schoolchampion.in.ua platform; designing of interface; filling the site content.
$1300 / mo
≈ $15600 / year net
Technical Support Engineer / L2 Support
Ukraine · Kyiv · 3 years of experience · Intermediate ·Published today · In passive search
Ukraine · Kyiv · 3 years of experience · Intermediate ·Published today · In passive search
- Second level of partner support, direction CMS
- Solving or escalating a partner's problem
- Jira/Confluence technology stack
- Kibana logs analysis
- Pentaho reporting
- Monitoring the operation of the Grafana system
- Working with SQL databases
Risk Manager. 01.2022-04.2022
- log analysis
- Technical support (L1-L2 level) of users in the ticket system (Jira: SD), e-mail, messengers, etc.
- Search and elimination of platform issues
- Coordination of payment requests for clients
- Analysis of journals, identification of non-standard patterns and discrepancies
- Identification and verification of customers, communication with the support service
- Monitoring of statistical indicators
- Processing a large amount of information in CRM systems
Communication manager. 08.2020-01.2022
- Creation of a support department
- Writing scripts for chat
- Recruitment and training of new employees
- Management of customer support and maintenance
- Processing of large amounts of information in CRM-systems
- Experience in work with web applications, CMS
- Manage and monitor systems to drive troubleshooting
Great experience working with people
Team management experience
I easily find a common language with people, I can explain complex things in simple words
I have skills in administration, recruitment
Quick understanding and learning abilities
Intermediate English (reading/writing)
Ability to work under pressure