Technical support specialist L3
This candidate has paused his search for new proposals.
Experience
I have been working in the field of technical support for 4 years
I am engaged in diagnostics and modular repair of PCs and office equipment, installation and configuration of OS and software, consulting users on tickets in the ServiceDesk system. I have experience with Active Directory, GlPI, Redmine, Zabbix.
Now I am taking a course in cybersecurity and networking and want to move in this direction
Skills
customer support communication skills team player troubleshooting ability to learn quickly good communication skills customer care support Windows technical support English Microsoft Office
Preferred language
Українська, English
$800 / mo
- Ukraine, Dnipro
- 4 years of experience
- English: Upper-Intermediate
- Remote work
- Office
- Published 15 April 2024
- Typically replies in: 42 minutes
- Response rate 33%