Business Analyst

Experience

- Presale phase (market research, proposal support, client engagement, scope definition)
- Discovery phase (requirements elicitation, process modelling, data analysis, documentation,
stakeholder communication)
- Delivery phase (solution validation, issue resolution, change management, knowledge transfer)
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- Facilitated workshops and meetings to elicit, analyze, and document business processes and system functionalities;
- Conducted gap analysis to identify areas for process improvement and propose innovative solutions;
- Assisted in project planning, scope definition, and risk assessment to ensure successful project delivery;
- Data analysis tasks: Analyzed data trends and generated reports to provide insights into business performance and make data-driven recommendations using PostgreSQL, Metabase, Amplitude, Superblocks.

Skills

BPMN 2.0 Balsamiq Mockups Confluence / Jira PostgreSQL Metabase Amplitude Acceptance Criteria Agile Data Analysis Draw.io Lucidchart UML