Senior technical support engineer

Experience

Good day. My name is Denis. I have more than 10 years of experience in technical support, which you can learn from my resume. I have experience in managing a team of 5-7 people, participated in many interesting projects. In my work I am guided by the rule - there are no tasks that cannot be fulfilled, the main desire

Skills

customer support team management Confluence Jira HelpDesk Windows Apple IOS / Mac OS project management Problem solving skills analytical and problem solving abilities