Betting Risk Manager

Experience

Sportsbook Risk Manager ( June 2023 - present )
- Analyzing the betting activity of users.
- Setting risk groups and limits for players.
- Application of non-standard solutions individually customised to the individual player depending on his betting pattern.
- Finding dangerous areas and minimising losses in them.
- Communicating with other departments in chats and responding to their requests.
- Creating reports by required categories.

Customer support operator ( February 2022 - June 2023 )
- Assistance to players on various issues concerning games, sports and cyber sports betting, terms and conditions of bonus programmes, payment terms and so on.
- Creation of requests for manual correction of issues related to player's account, balance, betting issues.
- Creating bug reports based on user experience.
- Daily interaction with other departments of the company.

Skills

English MacOS Windows Jira betting iGaming communication skills team player analytical skills ability to learn quickly cybersport

Highlights

Deep understanding of betting fraud and methods to minimise losses.

Looking for

Opportunities for career growth in a reliable, stable and ambitious company.

Preferred language

Українська, English