Project Manager

Experience

With 18 years of hands-on management experience, I have successfully delivered over 200 projects.
For the past three years, I have served as a Security Operations Center Manager. Currently, I am overseeing a team of 23 professionals, which provides round-the-clock service to 37 global clients. My responsibilities encompass operational activity, tasks planning and execution, quality control, adherence to timelines, team budgeting, talent development, personnel management, client onboarding, account management, and company product support.

Additionally, I have served as an Internship Manager, and conducted three 9-month internship programs for over 200 students, resulting in the successful employment of more than 40 talents within our organization.

I am eager to apply my expertise in IT project management with agile methodologies to offer maximum value to stakeholders and contribute to the strategic growth of an organization.

Skills

project management team management project planning people management communication skills communication leadership analytical skills Jira Confluence

Highlights

Key achievements during my tenure include:
Restructured the department to operate 24/7, enhancing service availability and responsiveness
Successfully transitioned to a new orchestration platform, improving incident triage workflow and bolstering our response capabilities
Implemented critical security metrics and enhanced operational quality control measures, introduced automation initiatives to optimize processes and streamline workflows, driving efficiency and effectiveness within the team.

Preferred language

Українська, English