Project Manager

Experience

Experienced project manager closing in on five years of expertise in leading diverse, cross-functional teams within both product and service-oriented organizations. I have successfully managed projects across various sectors, including E-commerce and Value-Added Services (VAS). Skilled in establishing teams and processes from the ground up for swift operational start-up. Eager to tackle new challenges where I can contribute my knowledge and gain new insights.

Short work history summary:

Project Manager - Product (VAS domain)
April 22 - Present
Managed multiple high-impact mobile VAS projects, from initial concept through to successful delivery and post-launch support and localization.

Project Manager - Outstaff (Logistics domain)
July 21 - April 22
Led the full-cycle development of a specialized CRM system tailored for the U.S. car shipping market as well managed effective onboarding of different company departments to the new system.

Project/Account Manager - Outsource
September 2019 - July 2021
Spearheaded the successful delivery of over 20 web development projects, conducted detailed requirement analysis sessions with clients as well as
negotiated and managed contracts with third-party vendors and service providers.
Played a key role in the company-wide adoption of JIRA, leading to better project tracking, reporting capabilities and team collaboration.
Additionally, excelled in account management by maintaining strong, long-term relationships with key clients, ensuring client satisfaction through regular communication, and addressing their needs proactively.

Assistant Project Manager - Outsource
May 2019 - September 2019
Assisted Senior PM in coordinating multiple web development projects, ensuring timely and budget-compliant delivery.
Prepared and presented project updates to stakeholders, maintaining transparency and stakeholder engagement.
Supported quality assurance efforts to ensure project outputs met quality standards and complied with industry best practices.

Skills

project management Agile Scrum team management Jira project planning IT Project Management people management SDLC communication Confluence Waterfall Trello leadership ClickUp Postman SQL Git Figma business analysis

Highlights

Spearheaded the development and deployment of innovative mobile Value-Added Services (VAS) projects within the telecommunications sector, enhancing customer engagement and service offerings.
Managed the comprehensive lifecycle of a specialized CRM system tailored for the U.S. car shipping market, from inception to deployment, ensuring alignment with client requirements and industry standards.
Facilitated the successful onboarding of client company departments to the CRM system, enhancing organizational efficiency and customer relationship management.
Successfully led over 25 web development projects, overseeing cross-functional teams and ensuring timely delivery within budget, while maintaining high quality standards.
Established and streamlined operational processes and teams from scratch, facilitating rapid operational startup and efficient project execution in both product and service-oriented organizations.
Played a key role in the adoption of JIRA for project tracking, reporting capabilities, and team collaboration, leading to improved project management practices and efficiency.

Looking for

Opportunities to delve into emerging markets and technologies, expanding knowledge beyond my current expertise.
A role in an organization that values innovation and supports initiatives in uncharted territories, fostering a culture of continuous learning.
Involvement in projects that challenge conventional approaches, encouraging creative problem-solving and strategic thinking.
Engagement in cross-disciplinary teams, allowing for the exchange of ideas and learning from diverse perspectives and skill sets.
The chance to contribute to shaping the future direction of the organization through innovative projects and strategic input.