Business Development Manager | Key Account Manager | Customer Success Manager

Experience

10 years of sales experience, extensive expertise in working with clients across a variety of industries and at all levels. I also have the skills to effectively build relationships over the long run.

I know how to identify and meet client needs with the company services. Working with result-oriented like-minded people is important to me. I prefer keeping a high
pace of work and building a transparent and partnership system of teamwork.

I independently initiate changes and facilitate their implementation for more efficient fulfillment of tasks.

Specialize in developing and retaining key clients whilst working with incoming enquiries, tenders and developing new prospects for the company.

2021 Jan. — 2023 Jan.
NETPEAK l Marketing, E-commerce, PR l Ukraine
Business Development Manager
— Handling leads through inbound channels (advertising, website, social networks, conferences).
— Scoring and selection of suitable solutions for the client from the company portfolio.
— Preparing commercial proposals and making presentations online. Average number of new leads processed on a weekly basis: 20-30.
— Concluding contracts whilst controlling their execution.
— Preparing and taking part in tenders.
— Weekly reports in CRM with results & short-term goals.

2014 Feb. — 2020 Apr.
ABBYY l Software development, Localization l Europe
Business Development Manager
— Holding meetings with executives, first persons of companies, presentation of the company, products, and services.
— Developing a portfolio of existing clients (~60) and prospecting for new clients. Restoring previously lost customers.
— Concluding contracts whilst controlling their execution (including participation in tenders).
— Participating in conferences, exhibitions, seminars.
— Analyzing the market and identifying promising areas of promotion of the company's products and services.

2013 Aug. — 2014 Feb.
ABBYY l Software development, Localization l Europe
Project Manager
— Managing projects and communicating directly with the client.
— Recruiting and building a team of executors whilst ensuring compliance with deadlines.
— Preparing reports in CRM, drawing up a "client map" to be passed on to Sales managers for processing.

Skills

sales communication skills B2B CRM English business development account management negotiations Sales Management presentation skills team player analytical skills Key Account Management Business Development Manager Communication and negotiation менеджер по продажам B2B sales it sales LinkedIn Europe and USA markets

Highlights

Achievements

Netpeak:
• Surpassing (105-115%) the established
sales plan during a year
• Via upsell increased company income from key
clients by 50%

ABBYY:
• Surpassing the established sales plan
exceeding (100-140k USD per month) for 3
years straight
• Restored business relationships with more than
100 “lost” clients
• Searched, maintained and won tenders for
amounts over $1М.
• My key clients experienced growth of around
20% per year
• Had over 60 clients in my costumer portfolio,
~30 among them was industry-leading
international companies

Looking for

I am not ready to work exclusively for "cold" sales.

At the moment looking for something interesting to work with, it can be classic software development or products, also open for new fields such as iGaming, gambling and so on.

Considering unusual solutions & positions as well.

Preferred language

Українська, English