SupportYourApp

Joined in 2020
SupportYourApp is an international Support-as-a-Service company, determined to make the world a better place — one happy customer at a time.

Since 2010 we empower global brands with cutting-edge technology and a team of passionate, skilled professionals.

Whether you're a problem-solver or a tech enthusiast, we offer more than just a career development — we offer a space where you can thrive, and make an impact.

Why you’ll love it here:
Flexibility: Get things done fully remotely and set your own rhythm.
Career Growth: Access to learning opportunities, mentorships, and real upward mobility.
Inclusive Culture: Be part of a diverse, supportive, and innovative community.
Global Experience: Collaborate with top-tier brands from around the world.
Healthy Work-Life Balance: Receive all the support you need for your well-being — health policies, paid vacations, corporate events, and more.

Join a company where your voice matters, your growth is a priority, and your passion can shape the future. Let’s innovate customer support together!

Stay tuned and check more info on us: https://linktr.ee/supportyourapp


We are a multinational company with unbiased views. The assessment of candidates is not affected by such characteristics as race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of opportunities and benefits.
  • (fluent Ukrainian and English) Senior Content Writer

    Worldwide · 3 years of experience · Upper-Intermediate
    Are you passionate about delivering high-quality content in both English and Ukrainian? We’re looking for a dedicated Content Writer who excels at creating error-free, engaging material while ensuring consistency across platforms. Excited? Let’s see...

    Are you passionate about delivering high-quality content in both English and Ukrainian? 

     

    We’re looking for a dedicated Content Writer who excels at creating error-free, engaging material while ensuring consistency across platforms.

     

    Excited? Let’s see what it takes 💛

     

    What you will do:

    • Craft clear, compelling, and engaging content across multiple platforms: blogs, landing pages, social media, newsletters, and more; 
    • Proofread and review content from other writers, ensuring it's free from grammatical, punctuation, and stylistic errors; 
    • Collaborate with Marketing and Design teams to meet deadlines and ensure smooth workflow; 
    • Conduct thorough research on industry-related topics using various sources to create well-informed, high-quality articles; 
    • Create attention-grabbing headlines, PPC messages, and slogans that align with the brand’s voice; 
    • Ensure all content follows brand guidelines, maintaining consistency in style, tone, and format; 
    • Translate and localize content between English and Ukrainian, ensuring clarity and impact in both languages.

     

    What you need to succeed in this role:

    • At least 3 years of experience in content writing, preferably in advertising agencies or with large brands;
    • A robust portfolio of work in both Ukrainian and English, including landing pages, articles, slogans, and email campaigns (at least 3 categories in portfolio);
    • A commitment to delivering error-free content every time, with a keen eye for detail and consistency;
    • Strong ability to conduct thorough research and transform complex information into clear and engaging content;
    • Fluent in both English and Ukrainian, with excellent translation skills to adapt content for different markets;
    • Strong communication and collaboration skills, with the ability to work effectively with cross-functional teams;
    • Ability to manage multiple projects simultaneously, meet deadlines, and work independently with minimal supervision.

     

    Benefits:

    • Business hours;
    • Opportunity to work fully remotely;
    • Inclusive international environment;
    • Compensation in USD;
    • Good bonuses for referring friends;
    • Paid intensive training and probation;
    • Work-life balance;
    • Responsive management interested in your growth and long-lasting cooperation;
    • Greenhouse conditions for self-development. 
  • (fluent Ukrainian and English) Creative Manager

    Worldwide · 3 years of experience · Upper-Intermediate
    Do you have a strong passion for leading creative teams and fostering innovative ideas? Then this position is perfect for you. We’re looking for a highly motivated and skilled Head of Design Department who will be responsible for overseeing and guiding...

    Do you have a strong passion for leading creative teams and fostering innovative ideas? Then this position is perfect for you.

     

    We’re looking for a highly motivated and skilled Head of Design Department who will be responsible for overseeing and guiding a talented creative team, driving branding and corporate identity initiatives, and ensuring the seamless execution of creative projects.

     

    Excited? Let's see what it takes 💛

     

    What you will do:

    • Conduct one-on-one meetings to provide feedback, evaluate team performance, and support personal and professional growth;
    • Oversee creative tasks in Asana, ensuring deadlines and quality standards are met;
    • Develop and refine operational workflows for improved efficiency;
    • Lead branding and corporate identity initiatives;
    • Review and approve graphic and web design materials for compliance with brand standards;
    • Plan and oversee the production of photo, video, and social media content;
    • Facilitate the onboarding process for new team members;
    • Identify and resolve security vulnerabilities in creative department tasks.

     

    What you need to succeed in this role:

    • 2+ years of proven experience in supervising and developing design teams;
    • Strong reporting skills, with the ability to analyze metrics and compile comprehensive reports;
    • Proficiency in Adobe Creative Suite, Figma and Keynote;
    • Experience with photo/video production and merchandise management;
    • Expertise in branding, corporate identity, and creative strategy development;
    • Excellent communication and interpersonal skills for one-on-one and team meetings;
    • Attention to detail in reviewing materials and ensuring compliance with brand standards;
    • Ability to streamline and optimize processes for operational efficiency;
    • Fluency in both spoken and written English.

     

    Benefits and Perks:

    • Business hours;
    • Opportunity to work fully remotely;
    • Inclusive international environment;
    • Compensation in USD;
    • Good bonuses for referring friends;
    • Paid intensive training and probation;
    • Mind-blowing corporate events and social activities;
    • Work-life balance;
    • Responsive management interested in your growth and long-lasting cooperation;
    • Greenhouse conditions for self-development.

     

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