EVIQO TECHNOLOGIES

Hi, future team member!

At EVIQO TECHNOLOGIES, we're revolutionizing the future of electric vehicle (EV) charging. Our mission is to deliver the most innovative, award-winning EV chargers on the market, setting new standards in sustainability and technology.

Our devices have earned international acclaim for outperforming some of the world’s top brands, including Tesla. We sell globally through our website, international marketplaces, and distributors. Now, we’re looking for a Personal Assistant to the CEO who will help drive our continued success by supporting our leadership in various tasks essential to business growth.

What You'll Be Doing:

As the Personal Assistant to the CEO, your role will involve a variety of tasks to support the company’s day-to-day operations and help our CEO stay on top of things. Here’s an overview of your key responsibilities:

• Assist with daily administrative tasks, including gathering information, organizing workflows, and helping coordinate internal operations.
• Contribute to marketing efforts by helping to manage projects and campaigns.
• Help manage business processes via task managers, schedule meetings in Google Calendar, track the progress of team tasks, and assist with drafting email responses.
• Serve as a point of contact for communications with contractors and suppliers—ensuring deadlines are met and quality is maintained.
• Prepare analytical reports and presentations for leadership to support decision-making.
• Take charge of certain routine personal tasks for the CEO, such as ordering meals, managing cleaning services, and handling other household-related arrangements.

Who We're Looking For:

We’re searching for a dynamic, highly motivated individual who is ready to dive into a fast-paced work environment. You’ll thrive in this role if you’re:

• Skilled at managing responsibilities independently and maintaining constant availability.
• Resourceful and results-driven, with a proven track record of successfully completing complex tasks.
• Eager to learn and adapt to new challenges quickly.
• Honest and reliable in all tasks and communications.
• Proficient in English (B2 or higher)—you’ll need to write clear, professional emails and communicate effectively across platforms.

Extra Skills That Would Be Great:

Experience in IT, digital marketing, graphic design, electronics, or project management will be a big plus, though it’s not mandatory.

Location in Poland would be a great advantage, though it’s not a strict requirement.

What We Offer:

• A remote working opportunity with a young, vibrant team. The average age of our staff is 25-35 years old.
• A competitive salary with room for rapid professional growth to an Operations Director role.
• Direct mentorship from one of the business owners, providing you with hands-on learning and leadership experience.

Let’s shape the future of EV charging together! 🚀

At EVIQO TECHNOLOGIES, we're not just shaping the future of electric vehicle (EV) charging—we’re revolutionizing it. Our mission is to make sustainable energy more accessible, cost-effective, and user-friendly.

We are rapidly expanding in North America and Europe, competing with top brands like Tesla, Autel, and ChargePoint. Our Level 2 EV chargers set new standards in the industry, and we need a seasoned professional to ensure our customers have an outstanding experience with our brand.

Who We're Looking For

This is a senior role for someone who can jump right in, troubleshoot complex issues, and manage critical customer interactions with confidence. We need a problem solver who thrives in fast-paced environments, knows how to de-escalate conflicts, and ensures that even the toughest customers leave satisfied.

If you’re the kind of person who can turn a frustrated customer into a loyal advocate, read on.

What You’ll Be Doing

• Taking ownership of customer interactions, ensuring quick and effective resolution of technical, operational, and experience-related issues.
• Handling escalations and crisis situations, turning negative experiences into positive ones.
• Providing high-level omnichannel support (phone, email, chat, social media) for customers using EVIQO Level 2 EV chargers.
• Identifying patterns in customer feedback and working closely with product, marketing, and development teams to drive improvements.
• Creating and refining processes to improve efficiency and customer satisfaction.
• Proactively researching industry trends, common EV charging issues, and potential troubleshooting techniques to provide cutting-edge support.

Who You Are

• Experienced in senior customer support/customer success (3+ years)—especially in technical, automotive, or electronics-related industries.
• Skilled in crisis management—you stay calm under pressure and know how to handle unhappy customers, prevent escalations, and find solutions fast.
• A natural troubleshooter—you enjoy solving complex issues and aren’t afraid to dig deep to find answers.
• Confident in live phone communication—you can easily handle calls with American and European customers, regardless of accents or frustration levels.
• Independent & proactive—you don’t need hand-holding and can quickly grasp business processes, product details, and support workflows.
• Detail-oriented & organized—you can manage multiple tasks and ensure no issue falls through the cracks.
• Fluent in English (Advanced level)—this is a must.

What We Offer

• Competitive senior-level salary with performance-based reviews every 6 months.
• Autonomy & flexibility—we care about results, not micromanagement.
• Work schedule: PST time zone.
• A direct impact on the company’s reputation & success—your work will directly shape how customers perceive EVIQO.
• Budget for professional development (courses, certifications, etc.).
• Sports & wellness benefits.
• 20 working days of paid vacation.

If you have the experience, skills, and mindset to lead support operations, tackle challenges head-on, and elevate the customer experience, we’d love to hear from you!

Let’s revolutionize EV charging together! 🚀

At EVIQO TECHNOLOGIES, we're not just shaping the future of electric vehicle (EV) charging—we’re revolutionizing it. Our mission is to make sustainable energy more accessible, cost-effective, and user-friendly.

We are rapidly expanding in North America and Europe, competing with top brands like Tesla, Autel, and ChargePoint. Our Level 2 EV chargers set new standards in the industry, and we need a seasoned professional to ensure our customers have an outstanding experience with our brand.

Who We're Looking For

This is a senior role for someone who can jump right in, troubleshoot complex issues, and manage critical customer interactions with confidence. We need a problem solver who thrives in fast-paced environments, knows how to de-escalate conflicts, and ensures that even the toughest customers leave satisfied.

If you’re the kind of person who can turn a frustrated customer into a loyal advocate, read on.

What You’ll Be Doing

• Taking ownership of customer interactions, ensuring quick and effective resolution of technical, operational, and experience-related issues.
• Handling escalations and crisis situations, turning negative experiences into positive ones.
• Providing high-level omnichannel support (phone, email, chat, social media) for customers using EVIQO Level 2 EV chargers.
• Identifying patterns in customer feedback and working closely with product, marketing, and development teams to drive improvements.
• Creating and refining processes to improve efficiency and customer satisfaction.
• Proactively researching industry trends, common EV charging issues, and potential troubleshooting techniques to provide cutting-edge support.

Who You Are

• Experienced in senior customer support/customer success (3+ years)—especially in technical, automotive, or electronics-related industries.
• Skilled in crisis management—you stay calm under pressure and know how to handle unhappy customers, prevent escalations, and find solutions fast.
• A natural troubleshooter—you enjoy solving complex issues and aren’t afraid to dig deep to find answers.
• Confident in live phone communication—you can easily handle calls with American and European customers, regardless of accents or frustration levels.
• Independent & proactive—you don’t need hand-holding and can quickly grasp business processes, product details, and support workflows.
• Detail-oriented & organized—you can manage multiple tasks and ensure no issue falls through the cracks.
• Fluent in English (Advanced level)—this is a must.

What We Offer

• Competitive senior-level salary with performance-based reviews every 6 months.
• Autonomy & flexibility—we care about results, not micromanagement.
• A direct impact on the company’s reputation & success—your work will directly shape how customers perceive EVIQO.
• Budget for professional development (courses, certifications, etc.).
• Sports & wellness benefits.
• 20 working days of paid vacation.

If you have the experience, skills, and mindset to lead support operations, tackle challenges head-on, and elevate the customer experience, we’d love to hear from you!

Let’s revolutionize EV charging together! 🚀