Voice Account Manager #8628 (offline)

Areas of Responsibility

• Promote BICS’ wholesale voice services to maintain and enhance BICS leading position in the world
• Hold negotiations on international termination rates with existing accounts in order to maintain the lowest termination cost structure for BICS’ international outbound traffic
• Manage the prospection of pre-defined targeted clients up to the contract closing to ensure increasing BICS account portfolio
• Ensure proper implementation of the commercial relations within BICS operational framework with the view to guarantee the optimal functioning of the relevant BICS departments
• Maintain Accountability for all issues in the domain of financial (billing, collection, disputes resolution), technical (dimensioning and configuration of the physical interconnection), legal (contracts) and administrative issues towards the assigned customer's portfolio
• Share customers’ and market’s information with relevant departments in BICS, manage support staff in order to improve overall efficiencies
• Support new colleagues by furnishing all available information, share knowledge and expertise

Qualifications
• 3 years of experience in Telecom area, Voice product (knowledge of other products will be an asset)
• Developed written and oral communication skills
• Proficiency in written and spoken English
• Easy with technology, tools, and applications
• Analytical skills and well-structured thinking
• Previous successful sales experience
• Motivated, enthusiastic and attentive to detail

About Infopulse Ukraine

Infopulse Ukraine LLC is one of the largest Ukrainian software development companies. Delivering excellence in Software R&D, Application Management, Cloud & IT Operations, Cybersecurity, and BPO for clients worldwide, Infopulse has built a reputation of a trusted full-service solution provider. Founded over 25 years ago, Infopulse today is represented in 10 countries across Western and Eastern Europe.

Our Ukraine offices: Odesa branch, Kyiv, Vinnytsia, Zhytomyr, Kharkiv, Lviv and Chernihiv.

Company website:
https://www.infopulse.com/vacancies/