Account manager

Turbo Stars - is a multi-product iGaming ecosystem created to provide fast, high-quality solutions for partners who want to open gaming platforms with hyped instant games and customizable sportsbook. Three of our stars - Turbo Games, Turbo Sportsbook and Turbo Platform combine over 5 years of experience in the iGaming sphere ⭐

Responsibilities 

• Develop and implement an account management strategy together with the team to ensure maximum partner satisfaction
• Serve as the primary point of contact for key partners to maintain and strengthen relationships
• Support product launches on partners’ platforms
• Identify upselling opportunities and pitch them to the partner together with the sales team
• Track partner performance on a daily basis
• Identify performance pitfalls and address them to the partner
• Act as a bridge between partners and internal teams to ensure effective communication and realization of partners’ requests
• Take control over partner invoicing
• Take ownership of account performance and partner satisfaction, and ensure objectives are consistently met

Key requirements

• 4+ years of account management experience in the gambling industry; At least 2+ years experience in sportsbook
• English level B2+
• Experience with CRM systems, Jira, Google products, and Excel (a basic understanding of Figma or Photoshop is a plus)
• Ability to argue and defend one's point of view, conduct negotiations correctly
• Experience in handling objections and conflict resolution
• Ability to quickly find answers to any questions within the team
• Ability to work efficiently with large amounts of information
   

Would be a plus:

• Experience in B2B sportsbook account management

• Experience in leadership positions
  
  Work (War) — Life Balance
  We have created a space where it is really fun to work. With us, you will find your balance between work and rest and feel what it's like to work in a team where you are valued and respected

  For work there are:
  — We have the opportunity to choose how and where to work, it is also possible to work from any part of the world
   

  Gifts, raffles, training, team building and corporate events - you won't be bored with us :)
   

  Holidays and sick days:
  ✔️24 working days for vacation
  ✔️ 100% paid sick days
   

• If you are looking for a friendly and ambitious product company, focused on development and interested in using the latest technologies and ready to further increase your expertise, then we are waiting for you! 🤝