Lead UX Designer

As the Design Lead you will be working directly with the CEO and CPO, Project managers and Business analysts, UI/UX and motion designers and business stakeholders.

You will be monitoring all projects timings, schedules, briefs and following up creative tasks that are set, with creative and QC approvals that adhere to the brand guidelines and the creative strategy. You will also be responsible for ideation and creative development across specific assigned tasks.

The ideal candidate should have a keen eye for detail, have extensive UX & UI experience, and overall experience of working within internal creative processes from creative briefs to execution with design and QA precision.

As a UX and Design Lead, you will be responsible for a wide range of tasks, all of which revolve around creating exceptional user experiences and guiding the design process.
• Lead and mentor a team of designers, providing guidance, support, and fostering a collaborative environment.
• Mentor and manage designers / Conduct weekly 121s / Objective setting / Performance reviews.
• Deep understanding of end-to-end product design process
• Strong understanding of digital analytics and conversion rate optimisation processes
• Able to conduct and facilitate meetings (e.g. lead workshops to elicit requirements) within business and technical teams
• Able to produce high quality supporting artefacts to assist the team in development of design
• Oversee the creation of intuitive and visually appealing user interfaces, while ensuring a seamless user experience across various platforms and devices.
• Create prototypes, wireframes, and mockups to illustrate design concepts and interactions for user testing and stakeholder review.
• Plan and conduct usability testing sessions to validate design decisions and iterate based on user feedback.
• Establish and maintain design system’s library, guidelines, and standards to ensure consistency and scalability across devices and services.
• Collaborate with cross-functional teams, product managers, developers, and stakeholders, to ensure that design efforts are aligned with the organisation’s goals.
• Advocate for user-centric design principles within the organisation by presenting design concepts and strategies to stakeholders, and effectively communicating the rationale behind design decisions.
• Ensure that designs comply with accessibility standards and strive to create inclusive experiences for diverse user groups.
• Stay updated with industry trends, emerging technologies, and best practices in UX/UI design, implementing improvements accordingly.

You have
• At least 2 years experience of leading UX teams.
• Leadership qualities and experience of people management responsibilities.
• Demonstrable experience of successful implementation of design strategies and leading improvements in user engagement.
• Proficiency in UX best practices and accessibility standards aligning with industry standard design principles and guidelines.
• Expertise with Figma, Maze, analytic tools
• Experience working as a member of a dynamic interdisciplinary team and collaborating with other designers, developers and non-technical stakeholders throughout the research and design process.
• Regularly collaborate with marketing departments.
• Excellent written verbal and visual communication skills.
• English - Upper-Intermediate

Approach
• Great attitude, strong work ethic, excellent communication skills.
• Ability to manage own projects and to work quickly and accurately to tight deadlines.
• Able to multi-task and perform well under pressure.
• Excellent time management and problem-solving abilities.

Experience
• Minimum of 6 years of experience working in product design.
• Experience in mentoring and guiding team members.
• Led a team of at least 4 designers for a minimum of 2 years.
• Experience in hiring and terminating employees at junior, mid, and senior levels.
• Experience working at a number of digital / creative agencies and / or in-house design studios.
• Degree educated in Graphic design / UI or similar discipline.
• Breadth of experience across sectors / audiences.
• Compelling portfolio that demonstrates high quality design

We offer:
• Competitive compensation package (commensurate with your experience)
• Access to paid corporate English lessons (through Preply)
• 27 business days of flexible Paid Time Off (PTO)
• Fully remote work with flexible hours (within the CET time zone) from any location of your choice
• Values-driven culture with a friendly and supportive work environment
• Opportunity to regularly participate in conferences and community events as both a participant and contributor
• Matrix organizational structure designed to streamline communication, remove barriers, and promote efficiency

( the vacancy includes a test assignment )

We look forward to reviewing your application and discussing how you can contribute to our team's success. Let's build something great together.

About Paymentop

Founded in 2017, Paymentop has rapidly emerged as a leader in the development and integration of high-loaded fintech platforms, adhering to PCI DSS L1 standards. Our journey began in Ukraine and Poland, where we established a dynamic group of companies specialising in cutting-edge virtual banking and e-wallet solutions.

✅ Our Team

We've grown to a dedicated team of 97 professionals committed to driving innovation in the fintech sector. Our team's diversity and expertise are our greatest strengths, fueling our continuous growth and success.

✅ Core Values and Company Culture

At Paymentop, we are driven by a set of core values:
▪Innovation and customer focus.
▪Inclusivity, diversity, and a strong emphasis on teamwork.

✅ Strategic Goals

▪ Global Recognition
To become a world-renowned independent vendor and developer of FinTech software and products.

▪Inspiring Work Environment
To provide a place where specialists are motivated to develop, grow professionally, and innovate together with the company.

▪Sustainable Growth
To ensure stable growth with proportional improvements in effectiveness.

▪Transparency and Predictability
To achieve transparency and predictability in development, releases, and product launches.

▪Goals-Oriented and Product-Centric Approach
To remain focused on achieving specific goals and maintaining a strong product-centric ethos.

▪Optimal Technology and Infrastructure
To acquire technology and infrastructure that is optimal for expansion and development; easy to understand, code, support, maintain, and secure for use.

▪Product Unification
To unify products for re-usage, customization, and white labeling of our modules and platforms.

▪World-Class Payment Gateway
To launch a world-class payment gateway by the end of 2024.

▪Compliance Verification Builder Launch
To introduce a compliance verification builder for internal products by the end of Q1 2024 and a compliance (form builder) product for the mass market by mid-2025.

▪Leading White Label Solutions
To provide secure, easy-to-implement, high-load, highly functional, and world-class white label solutions for FinTech by the end of 2025.


✅ Our Services
Paymentop offers a comprehensive suite of services tailored to the evolving needs of the fintech industry.

📎 Neobanking: Tailored for e-Wallets
We specialise in creating and setting up Neobanking systems, offering:

▪Support of SWIFT/SEPA incoming and outgoing payments, local bank transfers, card payments and replenishment, P2P transfers and currency exchange inside of clients’ accounts;
▪Providing European IBAN bank details for payments in different currencies for individuals and legal entities. With the option of account remote opening and management of private and commercial financial flows with the possibility to send and receive SEPA/SWIFT/TARGET2 transfers and local bank transfers;
▪Currency exchange in real time with transparent and predictable rates;
▪Providing trading accounts (merchant accounts) for businesses with different payment methods for their clients including acquiring, alternative payment methods, replenishment etc.;
▪Mass payments, payroll projects;
▪All services available through dashboard and via API;
▪The developed IT resources are deployed and could be accessed in the cloud data storage (Amazon AWS datacenter is mainly used), we provide cloud computing and data processing, posting of information on web sites and related activities.

📎 PSP: A Comprehensive Offering
Paymentop provides core and all possible modules for creation of PSP (Payment service providers) supported by:

▪Over 500 financial integrations.
▪External financial methods integrations and support from basic Visa/Mastercard acquiring, wallets, bank transfers, direct debits, prepaid cards, cryptocurrency and local payments to unique in Europe, Asia, Latin America, Africa and Oceania.
▪Currency exchange in real time with transparent and predictable rates;
▪Mass payments and payroll projects.
▪Simple integration through one API.
▪Advanced e-commerce and e-wallet solution with the most advanced functionality on the market (e.g. combination of Revolut and Paypal all-1-one).
▪KYC and compliance modules, onboarding, setting up customer accounts.
▪Efficient payment routing and transaction monitoring.

📎 E-commerce Solutions
We help with setup for online businesses, financial companies, marketplaces

▪Which has needs to start receiving payments in new geography or launch a new feature.
▪Which has expensive and/or slow, non-flexible, outdated payment software, luck of support, legal;
▪Which starts a new products/services with another risk level or industry;
▪Which wants to increase conversion by adding new payment methods and doesn’t have sufficient resources in legal, technical, support, financial departments.

✅ We develop and support:

▪Card payment processing;
▪E-money payment processing, alternative payment methods (including direct debit);
▪Payment processing for all types of business.
▪Comprehensive Financial Services:
▪We provide extensive financial services to support our clients’ diverse needs:
▪Legal support and financial reconciliations, control and support.
▪Full-stack IT development, QA testing, and business analysis.
▪State-of-the-art UX/UI design and innovative marketing services.

✅ Global Reach, Local Impact

▪Our global client base includes renowned payment companies and neobanks from Europe, America, and Asia, a testament to our expansive reach and significant impact in the fintech domain.
▪Employee Well-being and Development
▪We believe in nurturing our team’s growth through
▪Continuous learning and career advancement opportunities.
▪Emphasis on work-life balance and mental health.
▪Rewarding excellence and innovation through our comprehensive bonus programs.

✅ Our Mission and Vision

▪Our vision includes market expansion, technological innovation, and enriching the customer and employee experience.
▪Community and Social Engagement

Paymentop is committed to making a positive impact through аctive participation in community service and charitable initiatives. Promoting social responsibility in our business practices.

❤️ Join Our Journey
As we redefine the landscape of fintech solutions, we invite you to be part of our journey.

Company website:
https://paymentop.com/

DOU company page:
https://jobs.dou.ua/companies/paymentop/