Security and Privacy Presales Support Engineer

Description

Member of the Information Security & Data Protection Office, acting as a liaison between the Information Security & Data Protection Office and Pre-Sales / Sales departments and providing pre-sales support from information security, data protection, and privacy perspective in responding to customers’ / prospects’ requests for information and proposals, as well as in reviewing and commenting on contractual agreements and relevant documents, alongside the bid team. The Security & Privacy PreSales Support Engineer possesses a solid understanding of Omilia’s products and services, of the company’s information security, data protection, and privacy posture, as well as of the applicable security and regulatory compliance requirements, to consistently assess and validate the level of assurance within our agreements and/or bidding supporting documentation.

Key Accountabilities:

Provide support during the proposal submission process from an Information Security & Privacy perspective
- Participate and support in responding to Customers’ / Prospects’ requests for information (RFIs / RFPs / RFQs) as regards Information Security and Privacy matters.
- Work closely with the Pre-Sales and Sales teams, as well as with Solution Consultants on proposals, SoWs, and pitches for business, in order to support them in handling Information Security & Privacy matters.
- Create and maintain information security, data protection, and privacy documentation related to PreSales, to efficiently complete respective requests; Responsible for storage, retrieval, and revisions of this documentation.
- Support Pre-Sales and Sales teams during their activities from an Information Security & Privacy perspective.
- Participates in the facilitation of the security assessment as part of the bidding/contracting process and any respective yearly reassessments.

Develop job-related expertise and communication skills
- Build productive relationships internally and externally, fostering teamwork by keeping ISDP colleagues updated on pre-sales activities.
- Disseminate information to effectively communicate needs and requirements to Pre-sales, to implement uniformity and knowledge.
- Act as both Information Security & Privacy and business consultant.
- Provide assistance to Information Security leadership to develop strategies and plans to introduce additional security and privacy controls and mechanisms, as required by Customers / Prospects.

Requirements
- Bachelor's degree in Technical Studies, Computer Science, Information Security, Mathematics, Business, or a related field.
- More than 2 years of working experience in Information Security, Data Protection, Privacy, Compliance Management, and Information Technology.
- More than 2 years of working experience in a Pre-Sales domain.
- Demonstrated experience in work-related RFP/RFI/RFQ and bidding support processes.
- Highly knowledgeable of regulations and security standards such as PCI, HIPAA, GDPR, CCPA, etc.
- Comprehensive understanding of Technical, Administrative, and Physical controls to safeguard information security.
- Strong interpersonal skills and project management skills.
- Analytical thinking.
- Strong understanding of the Pre-Sales process.
- Effectively communicate technical issues to diverse audiences, both in writing and verbally.
- Work independently, prioritize multiple tasks, and adapt to needed changes.
- Ability to work under strict deadlines and remain calm under high pressure/difficult situations.
- Strong skills in written and verbal communication in English.

Nice to have:
- Master’s degree in Computer Science or Information Security.
- Security certifications (e.g., CISSP, CISM, CRISC, CISA, ISO27001 Lead Auditor, GRCP).
- Excellent understanding of the AI & IT industry.

Benefits
- Fixed compensation;
- Long-term employment with the working days vacation;
- Development in professional growth (courses, training, etc);
- Being part of successful cutting-edge technology products that are making a global impact in the service industry;
- Proficient and fun-to-work-with colleagues;
- Apple gear.

Omilia is proud to be an equal opportunity employer and is dedicated to fostering a diverse and inclusive workplace. We believe that embracing diversity in all its forms enriches our workplace and drives our collective success. We are committed to creating an environment where everyone feels welcomed, valued, and empowered to contribute their unique perspectives without regard to factors such as race, color, religion, gender, gender identity or expression, sexual orientation, national origin, heredity, disability, age, or veteran status, all eligible candidates will be given consideration for employment.

About Omilia Natural Language Solutions Ltd

1. Omilia is the leading provider of Conversational AI Technology in B2B market (Voice bots, Chatbots, Voice Biometrics, NLU, Machine Learning).
2. Omilia established in 2002 in Athens, Greece.
3. Omilia is a (Product) Software Development Company with HQ in Athens and subsidiary in Kyiv.
4. In Ukraine we employ more than 80 IT specialists and more than 250 IT specialists worldwide (Greece, Ukraine, Czech Republic, Argentina, Azerbajdzan, South Africa, USA, Canada).

Company website:
https://omilia.com/

DOU company page:
https://jobs.dou.ua/companies/omilia-ltd/