Design Business Analyst / UX Architect

We are looking for a Design Business Analyst / UX Architect to join our inhouse design team. You will manage the client's expectations while overseeing the solution's progress and the interface designers' team. We are pursuing the following industries (but not limited to): Professional Services, including Financial and Accounting web and mobile applications; Digital Services: Human Resources, Remote work, Productivity related systems; E-commerce; Logistics and Transportation, and more.

Requirements

General:
- You have worked with creative teams and clients before (agency or studio experience will be a huge plus)
- You know how to gather requirements in the way the team expects it — it is better to work with creative briefs rather than with ready-made solutions
- You hear the customer, but you do not let them manage your team

Practical:
- Design creation and project flow understanding — it is important to us that you know how an interface is created and implemented
- Design background and understanding of the UX principles is a HUGE plus
- Can suggest design solutions when the designer is not available (e.g. on the client call)
- Strong knowledge of PM methodologies (Agile and Waterfall) including project planning, goal setting, risk and time management, evaluation and allocation of the resources and more
- Knowledge of theoretical and practical aspects of SAFe
- Experience in task & time tracking systems (we use ClickUp)
- Experience in board collaboration and mind mapping tools (we mostly use Miro and FigJam)
- Basic knowledge of Figma functionality (we expect that you will be able to navigate, copy and move mockup elements, change UX copy)
- Knowledge of design process methodologies (Agile UX and Lean UX)

Will be a plus:
- Understanding of UX Writing principles
- Understanding of WCAG principles
- Basic knowledge of HCD, UCD and other methodologies
- Knowledge of web analytics tools (Google or Adobe Omniture) & data visualization tools (Power BI or Tableau)
- Knowledge of SDLS

Soft:
- Strong organisational and analytical skills with high attention to details
- We work better with goal-oriented person that can adjust the project processes to the actual client needs
- We would love to share the same mindset with you — provide the best solution to the client based on the team expertise & business and user needs
- Be ready to share and follow the team’s values and principles
- Ability to independently maintain tasks, make informed decisions and take responsibility for them
- It is important for you to properly communicate and interact with people including making and receiving productive feedback
- You are passionate to learn and try new ideas
- Be flexible and adaptive to a situatevely fast paced environment
- Be proactive, positive and upbeat, with a sense of ownership

Languages:
English: all of our clients speak English, so it is crucial for you to have at least Upper-Intermediate+ / B2+ level (IELTS or TOEFL certification will be a plus)

Responsibilities:

- Manage a design team on a project
- Leading the client (keeping in mind that the project ownership is on your side)
- Gathering requirements
- Validation of the project scope with the team and confirmation of it with the client
- Create and manage feasible timelines
- Maintain a project backlog
- Timely response to customer requests & clearly address them to the design team
- Risk management
- Perform and manage design demos
- Create and maintain project documentation
- Create and maintain tasks within the task-tracking toolset
- Communicate and establish a delivery process with the development team

What we offer:
- Team of talented and appreciative open-minded professionals
- Regular feedback and health checks
- Medical insurance and sports program compensation
- Paid English language courses
- Private Entrepreneur and legal support
- We currently work from home with office essentials and support, but you can visit our office in Kyiv/Warsaw if you wish so
- Shifted working hours (11am–8pm, Kyiv timezone)


About us

We are Trinetix — a dynamic, rapidly growing technology organization with approximately 700 representatives in Europe, the United States, and Ukraine, who bring their passion, skill & innovation to ensure our organization provides products that meet the needs of our partners and clients.

We offer IT solutions to business enterprises of various sizes and industries using the latest cutting-edge technologies. We assist our clients and partners in improving work processes, making them more efficient, and keeping the essential objectives focused. We serve and support various business entities, enterprises, and startups globally, to grow and stay competitive in the digital era. We achieve this important goal by efficiently implementing tech innovation, substantial professional expertise, and a solution-driven strategy.

About Trinetix

Being a versatile team of professionals, we know the exact goal we achieve. Our solutions go beyond clients’ expectations by bringing innovation and high quality standards we treasure so much. Our experience is time-proven. We have been providing American and European customers with design and development needs for almost 5 years.
We are constantly hiring and building our dream team. Nowadays, Trinetix unites 700+ professionals of Ukrainian and foreign IT markets. We are about people. Valuable ideas and thoughts of each member are the material we build success with.
Trinetix is:
— Business for people: we create worthwhile projects
— Foreign clients: we do not depend on economic downturn and political instability
— Career development: we won’t let you stop
— Experience exchange with colleagues abroad: business trips to the USA
— We speak your language: we value your needs and offer fitness programs, medical insurance, English classes with native speakers, and other goodies
— The office is a feather in our hat: comfortable working conditions in stylish and hi tech space on the left bank (we will be back there after lockdown)
Join our team to see for yourself we mean what we say!

Company website:
http://trinetix.com/

DOU company page:
https://jobs.dou.ua/companies/trinetix/