UX Researcher Offline

Raketa is looking for proactive and positive person, self-starter with strong problem solving abilities and passion for design. Because we are constantly growing both as the team and as the business, entrepreneurial mentality is key for success in this role. We need our team members to be able quickly adapt to ever changing work priorities and environment and being able to wear “many hats” to get the job done. Our ideal candidate doesn’t afraid to take a stand against difficult challenges. We are also looking for life-learner with desire for constant growth and improvement of own skills.

Soft Skills

— Self-Starter;

— Entrepreneurial mindset;

— Constant learner;

— Desire to help other team members;

— Empathy to users;

— Active problems solving;

— Critical thinking (question everything);

— Team player with positive attitude.

Tech Skills

Must have:

— Hypotheses creation and validation using different methods;

— Research plan creation according to product goals;

— UX Research (generating and validating);

— Lean validation;

— Customer Journey Map;

— Interviews preparation and facilitation;

— Surveys;

— Usability tests;

— A/B tests;

— Working with analytics;

— Other research methods and techniques.

UX skills:

— Wireframing, Prototyping, User Flows;

— Human-centered design, Interaction Design.

Nice to have:

— Understanding of coding principles;

— Understanding of iOS and Android design guidelines.

Software stack:

— Miro, Lucidchart or similar;

— Google G-Suite;

— InVision prototyping;

— SurveyMonkey, Typeform or similar;

— Smartlook, UXCam or similar.

Bonus points for:

— Sketch;

We offer:

— Flexible working hours;

— Challenging tasks;

— Young, friendly and skilled development team (middle+ level) ;

— Skilled management;

— Regular team events and activities;

— Abilities to visit conferences, master classes, pass certifications;

— Comfortable office in the city center on 3 minutes walking from “Kontraktova” subway station), state holidays celebration;

— Tea, coffee, cookies, fruits;

— 24 paid vacation days per year.

Responsibilities:

— Define research needs;

— Determine research methods;

— Create UX research plans;

— Facilitate UX research sessions;

— Collect and process research data;

— Present research data to product team;

— Goal prioritization and planning;

— Incorporate UX learnings into design decisions;

— Implement new designs;

— Refine and improve existing user experience;

— Communicate with stakeholders and create problem statements;

— Participate in design workshops to generate solutions;

— Create wireframes and prototypes;

— Test new ideas;

— Conduct an ongoing user research and feedback collection;

— Collaborate with developers and product owners to ensure flawless implementation.