Java Customer Support Engineer (offline)
β English fluency is essential.
β Work experience in the customer service related field for at least 1 year.
β Π‘ommercial programming experience with Java.
β Knowledge in Object-Oriented Programming.
β Strong analytical and problem-solving skills.
β Good verbal and written communication skills.
β Service-oriented approach.
Desirable Experience:
β Experience with automation testing frameworks.
β Programming experience with at least one of the following languages: C#, JavaScript, Python, or Ruby.
We offer:
β Focused, friendly place, at the heart of new technologies, where you can grow your career.
β Comfortable, modern, and green office.
β Flexible work schedules.
β Work from home, when projects/clients allow.
β Social package: paid sick leave and vacation.
β Real Football, English courses, unlimited milk, fresh fruit, and other goodies + medical insurance.
β Green room with ping-pong, kicker, and a massage chair.
Responsibilities:
β Help customers solve technical problems and convey best practices.
β Get familiar with our multiple SDKs inside out.
β Come Up with out of the box solutions for our customers to best implement their use cases.
β Communicate with our R&D team for bug reporting and tracking.
β Manage tickets via ZenDesk.
β Help improve our documentation.
β Create code samples for our customers.
β Research tools and technologies to integrate with our product.
Project: Our customer is a famous product that provides the only commercial-grade, visual AI-based test cloud that validates application user interfaces in a fully automated manner. The service runs on a groundbreaking and creative image processing stack that was developed from scratch in-house.
About Eastern Peak
Eastern Peak is an international IT company with headquarters in Israel and R&D center in Ukraine. We are more than just colleagues β we are family-friendly team that are ready to any challenges. The secret of our productivity is constant open-minded communication and creative atmosphere in our green office in the city center.Company website:
https://careers.easternpeak.com/
DOU company page:
https://jobs.dou.ua/companies/eastern-peak-software/
The job ad is no longer active
Job unpublished on
24 November 2020
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