Candidates 59
$2000 / mo
≈ $24000 / year net
Product owner/ Project manager/Business Analyst/Team Lead/COO
Ukraine · Kyiv · 3 years of experience · Pre-Intermediate ·Published today
Ukraine · Kyiv · 3 years of experience · Pre-Intermediate ·Published today
Текущие обязанности на фриланс-проектах:
1. Поиск каналов продаж и сотрудников
2. Планирование и координация проекта
3. Управление командой (10 человек)
4. Связь с клиентами, владельцем продукта, между командами
5. Сбор требований
7. Постановка задач, мониторинг производительности, отчетность
8. Решение проблем
IT Project Manager \ Product Owner (крупный международный банк):
Предоставление IT-сервисов подразделениям банка (ITSM), внедрение и оптимизация бизнес-процессов, организация сервисной поддержки, внедрение стратегических изменений, подключение и интеграция сторонних организаций.
• Взаимодействовал с сервис-партнерами банка (аутсорсинговыми компаниями).
• Внедрял инфраструктурные проекты.
• Сопровождал IT-инфраструктуры - более 300 отделений.
• Проводил бизнес-аналитику (выстраивание процессов, построение диаграмм, демонстрация результатов).
• Разрабатывал ТЗ, договора, вел переговоры, контролировал отчетность (SLA\OLA).
• Осуществлял бюджетное планирование, принимал участие в тендерах.
• Проводил приемочное, пользовательское тестирование.
• Осуществлял операционное и проектное управление.
• Участвовал во внедрении и сопровождении CRM-системы BPMonline.
• Управлял удаленными IT-сотрудниками.
• Писал документацию для QA, пользователей.
• Принимал участие в решении проблем 1-2 линии тех. поддержки.
• Реализовал более проектов, включая внедрение ПО.
Опыт работы бизнес-аналитиком:
Исследовал рынок.
- Анализировал, описывал и трансформировал бизнес-процессы.
- Разрабатывал прототипы UI/UX.
- Планировал бюджеты и сроки.
- Собирал требования, писал ТЗ.
- Анализировал риски и ограничения проектов.
- Осуществлял приемочное и пользовательское тестирование.
- Интегрировал различные продукты и модули между собой.
- Занимался написанием проектной документации.
- Работал с техническими командами, стейкхолдерами.
- В наличии успешно внедренные продукты
- построил с нуля процессы
- набрал команду
- нашел каналы продаж
- успешно управлял IT-командами, развивал направление, успешно реализовал бизнес-цели
- смог монетизировать клиентские отношения
$2000 / mo
≈ $24000 / year net
Product manager, Project manager, Care Operations, Product Operations, Customer Support
Ukraine · Odesa · 9 years of experience · Advanced/Fluent ·Published today
Ukraine · Odesa · 9 years of experience · Advanced/Fluent ·Published today
Prior Authorization Associate (2022)
Clinical Ops Auth Associate (2020)
Assisted in overseeing the daily operations of the Clinical Ops Auth department. Provided direction to staff to ensure the daily workflow and objectives are met. Interviewed & Trained new team members. Developed and wrote Standard Operation Procedures to identify the workflow. Developed Clinical Operations Dashboard to support the authorization and re-auth process by tracking progress with insurance carrier, and ensuring that service interruptions are avoided and determinations are documented. Researched and worked on escalated accounts and issues with payors. Initiated and obtained authorization for ABA services. Coordinated SCAs, Appeals and Denials for cases.
• Building and Documenting Processes
• High volume workflow
• Administration skills
• Automation & Performance review
• Building remote workflow
Head of Customer Service, Readdle (2015 - 2016)
In charge of Beta Program, Readdle, 2014 - 2015
Customer Support Rep, Readdle (2012 - 2014)
(Team of 8 people)
Analysed, planned, organised, controlled and troubleshoot work activities of the team. Improved customer support standards, processes and procedures. Created and coached Beta support team. Coached & trained team members, held monthly assessments.
• Cut First response & Resolution speed
• Established new communication channels
• Support automation
• Inner product Knowledge base
• Worked closely with QA on batch solutions
Assistant Content Manager, Vicman (2011 - 2012)
Maintained vendors database & generated new sales leads for 2 projects. Followed up on leads, sales, holding correspondence and negotiations. Created and managed product page (wordpress, minor html markup); copyedited and proofread promo content provided by vendor.
• Established new communication channels with Customers
• Build Inner product Knowledge base
• Build a system to report issues to QA and work out batch solutions
• Crated full set of Standard operating procedures for my role
• Build and held two week Onboarding training for new hires
$4000 / mo
≈ $48000 / year net
Senior Delivery/Project Manager
Ukraine · Kyiv · 8 years of experience · Advanced/Fluent ·Published yesterday
Ukraine · Kyiv · 8 years of experience · Advanced/Fluent ·Published yesterday
• Collaborate with a cross-functional teams of designers, business analysts, developers, testers and others to develop and execute against product roadmaps and release plans
• Qualifying client requests, helping clients turn their ideas into a technical specification
• Writing, analyzing and using user stories and cases
• Controlling project delivery and quality on schedule
• Review, accept, and prioritize feedback and new requirements from project stakeholders
$4000 / mo
≈ $48000 / year net
Senior Technical Project Manager
Ukraine · Odesa · More than 10 years of experience · Advanced/Fluent ·Published 3 May
Ukraine · Odesa · More than 10 years of experience · Advanced/Fluent ·Published 3 May
Worked in international teams:
as QA, QA Teamlead, Project Manager, Scrum Master
Latest experience: Setting up Scrum process accross all active projects in geo wide dev teams, Hacera LLC
Building top-performing teams from scratch;
Wide experience in applying best practises processes for startup's; Ensured optimal working conditions through process optimisation in matured companies;
Driver in user-friendly product documentation with best feedbacks;
Coaching & mentoring remote geo wide teams;
I see myself as Technical Project Manager role or similar.
I've been working in IT industry for the last 15 years, 10 in SDLC. I've worked in huge enterprise web products - HP BSM and, during 4.5 years has grown from junior QA engineer to senior level engineer with DBA role. Starting from 2014 I've been working as QA team leader with scrum master role. Coordinated local and remote teams in enterprise P2P web-project.
I'm open for management positions with high responsibilities where I could use all my gathered IT experience, and play a key role in successful IT company with positive professional teams.
$1200 / mo
≈ $14400 / year net
Project Manager
Ukraine · 1.5 years of experience · Upper-Intermediate ·Published 3 May
Ukraine · 1.5 years of experience · Upper-Intermediate ·Published 3 May
SOLMAR | Ukraine, Poland, USA | Jan 2024 - Present
Field: Retail trade of clothing (E-commerce)
Achievements: -
Acquired skills: -
Project Manager
Livepage | Ukraine | Feb 2023 - Apr 2024
Field: Digital marketing (Agency)
Achievements: led 10 projects, increasing the total customer bill by 20%
Acquired skills: Google Analytics, basics of SEO & PPC
Project Manager
RAYTON | Ukraine, Poland | Aug 2022 - Feb 2023
Field: Clean energy & Climate Technology (Startup)
Achievements: setting up a workflow, launch in Ukraine & Poland, attracted $150K grant finance
Acquired skills: fundraising, B2B negotiation with foreign companies (Poland, Romania, Estonia)
Customer & Technical Support Manager
EASYFEET | Ukraine, USA | Dec 2020 - Jun 2022
Field: Retail trade of orthopedic products (E-commerce)
Achievements: part of a new product launch team, top-level of customer support, removed up to 50 negative reviews
Acquired skills: market research, product analysis, e-commerce (Amazon, Shopify, Ebay, Walmart, Alibaba)
Customer Relationship Manager
Business Traffic Group | Ukraine | Aug 2020 - Dec 2020
Field: Digital marketing (Agency)
Achievements: attracted 7 new clients, led 17 projects
Acquired skills: base of digital marketing, ethics and culture of business communication
Personal Assistant
Yur Project Bud | Ukraine | Jun 2019 - Feb 2020
Field: Law (LLC)
Achievements: organized offline & online workflow, created a database of records & documents
Acquired skills: time management, work organization
Research Assistant
UEK | Poland | May 2018 - Jun 2018
Field: International Studies
Achievements: interviewed 30 entrepreneurs in Ukrainian, transcribed in Polish and prepared analytical reports, created database of Ukrainian enterprises in Poland
Acquired skills: analysis & reporting skills
I am here. My strong organizational and communication skills, combined with my work experience, make me an asset to any project.
$2000 / mo
≈ $24000 / year net
Project Manager
Ukraine · 2.5 years of experience · Advanced/Fluent ·Published 2 May · In passive search
Ukraine · 2.5 years of experience · Advanced/Fluent ·Published 2 May · In passive search
$3400 / mo
≈ $40800 / year net
Project Manager / Product Manager
Ukraine · Odesa · More than 10 years of experience · Advanced/Fluent ·Published 2 May · In passive search
Ukraine · Odesa · More than 10 years of experience · Advanced/Fluent ·Published 2 May · In passive search
- running day to day operations within development team.
- building project plans / iterations / batches.
- designing the solutions, implementing and deploying them to live.
- monitoring and controlling continuous delivery of new features.
- resolving dependencies and blockers between teams.
- quality assurance management.
From Clients Services side, I am responsible for:
- direct interaction with the clients.
- gathering the requirements / requests and translating them into dev language.
- managing client's monthly budget.
- communication with external team members - designers, 3rd party teams.
$2800 / mo
≈ $33600 / year net
Project Manager/ Scrum Master
Ukraine · Odesa · 4 years of experience · Upper-Intermediate ·Published 1 May
Ukraine · Odesa · 4 years of experience · Upper-Intermediate ·Published 1 May
I have successfully managed over 10 IT projects in web, mobile, and extension development across industries such as business, medicine, and human resources development.
My primary focus is on achieving results and delivering successful projects.
Looking for interesting opportunities as a Project/Program Manager, Delivery Manager or Scrum Master in outsourcing and product companies.
My Experience:
- As Program Manager, coordinate several interrelated internal projects (CRM program of Mobile Apps and Webs)
- Practical experience with Agile (Scrum and Kanban) methodologies
- Collecting and analyzing requirements, providing and receiving feedback
- Communicator between the team and the customer via Slack, and mail (in English)
- Scrum ceremonies performance
- Started projects from scratch
- Task prioritization and backlog preparation in Jira
- Motivation & coordination team
- Resource planning
- Creating a project roadmap, prototypes, mockup
- Creation of project documentation in Confluence
- Conduction of status meetings with the team
- Organization of daily reports to the client with the team
- Project progress tracking, task revision
- Conducting morning daily stand-ups, weekly sprints
- Manage five projects at the same time
- Managing outsourcing and outstaff projects
- Conduct Presales and Discovery Phases;
$3500 / mo
≈ $42000 / year net
Product / Project manager
Ukraine · Dnipro · More than 10 years of experience · Upper-Intermediate ·Published 29 April · In passive search
Ukraine · Dnipro · More than 10 years of experience · Upper-Intermediate ·Published 29 April · In passive search
I took part in different projects like design, development, and marketing. My experience consists of web/mobile products.
Here is the list of some projects
vjump.com
retouchme.com /pro
autocatalystmarket.com
customessaymeister.com
retouchme.com
remixconf.eu
dehealth.world
reactday.berlin
reactadvanced.com
repstance.com
inshaker.com
glossarytech.com
unagrandeyogaclub.com
retailstars.ru
proleum.pro
relocate.me
and others
50 + realised projects
My detailed CV: bit.ly /2TameQd
Portfolio:
be.net /shustik
Product University — Product management course
I'm looking for an interesting project or position with a good mission and values.
$4000 / mo
≈ $48000 / year net
COO, Project manager
Ukraine · Odesa · 5 years of experience · Advanced/Fluent ·Published 29 April
Ukraine · Odesa · 5 years of experience · Advanced/Fluent ·Published 29 April
I have played a pivotal role in driving operational excellence and contributing to the company's growth and success.
I’ve builded up most of operational processes and team members from scratch.
In this dynamic and challenging position, I have demonstrated leadership, strategic thinking, and a results-driven approach, leading the company to new heights in the outsourcing industry.
Key Responsibilities:
Team Management: Led and motivated a high-performing team, fostering a culture of collaboration, creativity, and accountability. This resulted in increased productivity and employee retention.
Strategic Leadership: Spearheaded the development and implementation of the company's strategic vision, driving growth and profitability through innovative strategies and effective management of resources.
Operational Efficiency: Oversaw all aspects of operations, optimizing processes and workflows to enhance efficiency, reduce costs, and ensure on-time project delivery.
Client Relationships: Nurtured and maintained relationships with key clients, ensuring their needs were met and exceeded, resulting in high client satisfaction and repeat business.
Financial Management: Managed budgets, financial planning, and reporting, effectively controlling expenses while maximizing revenue and profitability.
Quality Assurance: Implemented quality control measures and best practices to ensure the highest level of service quality, meeting or exceeding industry standards.
Innovation and Technology: Kept abreast of industry trends and emerging technologies, implementing new tools and processes to stay at the forefront of the outsourcing industry.
Compliance and Risk Management: Ensured that the company adhered to all relevant regulations and standards, mitigating risks and safeguarding the company's reputation.
Mergers and Acquisitions: Successfully led the due diligence and integration processes for mergers and acquisitions, contributing to the company's expansion and diversification.
Data-Driven Decision Making: Utilized data analytics to make informed decisions, improving business processes and identifying opportunities for growth.
My tenure as COO has been marked by achievements that have driven the company's success. I am committed to continuing to provide strategic leadership and innovation to ensure the company's continued growth and excellence in the outsourcing industry.
Achieved 30% revenue increase in 2 years.
Cut operational costs by 20%, boosting profitability by 10%.
Client Acquisition and Retention:
Secured 10 new clients, leading to a 25% revenue increase.
Maintained 95% client satisfaction for long-term partnerships.
Operational Efficiency and Process Optimization:
Reduced project time by 40%, enhancing client satisfaction by 15%.
Improved efficiency by 30%, cutting costs by 12%.
Team Leadership and Development:
Raised productivity by 20% and reduced turnover by 10%.
Ensured a stable leadership team for succession.
Mergers and Acquisitions:
Led 5 successful integrations, expanding services by 45%.
Achieved 15% cost savings and 20% revenue growth.
Quality Assurance and Compliance:
Lowered errors and complaints by 25%.
Ensured 7 years of audit success, reducing risk by 30%.
Innovation and Technology Integration:
Enhanced productivity by 20% through technology.
Crisis Management and Risk Mitigation:
Ensured business continuity during critical events.
Maintained 95% client retention during challenging times.
Challenging and Dynamic Environment: Seeking a role that offers exciting challenges and opportunities for growth.
Leadership and Collaboration: Eager to lead and collaborate with a diverse team, fostering a culture of innovation.
Continuous Learning: Aspiring to stay ahead of industry trends and drive innovation.
Impact and Results: Committed to achieving tangible results and contributing to business success.
Client-Centric Approach: Dedicated to delivering top-notch service and ensuring strong client relationships.
Strategic Influence: Aiming to shape the company's strategic direction and long-term growth.
Work-Life Balance: Valuing a healthy work-life equilibrium to excel both professionally and personally.
Professional Development: Seeking opportunities for career growth and continuous improvement.
In summary, my expectations for a new role revolve around challenges, leadership, continuous learning, making a meaningful impact, and maintaining a client-centric focus. I am excited about the prospect of contributing my skills and expertise to a forward-thinking organization that values these attributes.