Candidates 29
$1000 / mo
≈ $12000 / year net
Customer Support Manager
Ukraine · Odesa · 1 year of experience · Advanced/Fluent ·Published 22 April
Ukraine · Odesa · 1 year of experience · Advanced/Fluent ·Published 22 April
I also worked as a security officer on board where I learned how to behave with sometimes aggressive guests. I`m sure that this knowledge and experience will help me with my work in customer service.
$1300 / mo
≈ $15600 / year net
Project Manager
Ukraine · Kharkiv · 2 years of experience · Intermediate ·Published 18 April
Ukraine · Kharkiv · 2 years of experience · Intermediate ·Published 18 April
Project Manager / BDM
I have more than 2 years of experience in IT sales, lead generation with automation tools, selling games on Unity, and marketplaces with React and CSS, HTML Front and back on Python, Ruby on Rails and Node.js, DevOps services, and SRE accounting.
In sales of industrial equipment, machinery, and services for about 15 years.
Online store management, customer service.
Experience in managing sales departments, training in telephone conversations, and sales.
Investigating and conversing, working with contractor accounts, identification of requirements, evaluation, signing contracts, controlling the formation of invoices and payments, and the project progress at all stages until closing.
Project coordination NGO
Analytical and problem-solving skills.
Time management.
Entrepreneurial activity.
Goals:
I’m looking for a job at an IT company as a Project Manager or BDM.
I would like to work on interesting tasks with inquisitive and active people, be useful in different stages of software development, and continue developing myself in one of the best areas in the world.
I see myself as a future team Team Lead.
Personal qualities:
Ability to prioritize tasks
Ready to learn new things and share learned information with colleagues
Team-building skills
Time management
Tools:
Sales: LinkedIn Sales Navigator, LinkedIn Helper, Meet Alfred, Apollo
UpWork, AngelList, Clutch;
Communication: Slack, RocketChat;
Task tracking: Jira, Trello, Redmine;
Design: Figma; Miro;
CRM: Hubspot, Pipedrive, Notion, Bitrix;
Stacks selling:
Unity, React, CSS,
HTML, Python, DevOps & SRE.
Ruby on Rails, Node.js, Goolang, Flutter, PHP, Laravel.
Courses:
Project Manager (Hillel 2021),
QA Testing (Source It 2018-19)
Sales Management.
Psychology.
Skills/experience years:
Project coordination 1yr.
IT Sales Manager 2.5yr. Closer 1yr.
Senior Sales Manager -18 yr. goods and services,
Marketing, e-commerce -12 yr.,
SMM -2 yr.,
Recruiting -3 yr.,
Procurement -10 yr.,
Business management -14 yr. goods
Language:
English- Intermediate +
Ukrainian- Native, rus.
Interests:
Movie, Computer games, Ping-Pong, Pool, Fishing, Paintball
Documentation development, Planning, SMM, SEO optimization, Estimation of FP, and T&M projects.
Coordination of the work of sales managers, and lead generation managers.
Interesting tasks.
Development perspective.
$800 / mo
≈ $9600 / year net
Технічна підтримка ПО
Ukraine · Odesa · 5 years of experience · Advanced/Fluent ·Published 12 April
Ukraine · Odesa · 5 years of experience · Advanced/Fluent ·Published 12 April
Основні завдання:
Обробка вхідних дзвінків і запитів у службу підтримки.
Усунення проблем із програмним забезпеченням як для локальних, так і для хмарних клієнтів щодо підтримуваних продуктів, допомога в обслуговуванні та/або міграції програмного забезпечення.
Дослідницьке та прийомне тестування.
Комунікація зі спеціалістами з контролю якості та розробниками для отримання інформації щодо вимог до системи та програмного забезпечення та передбаченої функціональності підтримуваних продуктів
Технологічні Знання
Системи роботи з тікетами: Jira, Salesforce, Zendesk
БД: SQL Management studio
Інструменти профілювання та відстеження: Postman, SQL Profiler
Тестування API : Rest API
Програмування : Базове знання C, C# та Java
Автоматичне тестування: Selenium
Засоби розробки та тестування: базові знання X-Path, css selectors, html та css.
Бажаю і далі розвиватися у напрямі тестувальника або спеціаліста з тех підтримки
Можу працювати у вихідні\свята за потреби.
Регулярні нічні зміни небажані.
$1200 / mo
≈ $14400 / year net
Customer Support Representative
Ukraine · Odesa · 1 year of experience · Advanced/Fluent ·Published 10 April
Ukraine · Odesa · 1 year of experience · Advanced/Fluent ·Published 10 April
Product - Positive emotions of users of the company's products.
Functions:
1. Solving user problems that arise when working with company products.
2. Formation of positive emotions in users while using the company's products.
3. Informing company departments about existing problems among users.
$1100 / mo
≈ $13200 / year net
Tech support/Voip engineer
Ukraine · Odesa · 2.5 years of experience · Intermediate ·Published 8 April
Ukraine · Odesa · 2.5 years of experience · Intermediate ·Published 8 April
Worked with tickets system such OTRS
Work with such Accucore, Softswitches as Mediacore. Basic work with TCP/Ip stack protocols. Basic functions with routing and CDR, Dump, Pcap
$700 / mo
≈ $8400 / year net
Customer Support Representative
Ukraine · Odesa · No experience · Upper-Intermediate ·Published 8 April
Ukraine · Odesa · No experience · Upper-Intermediate ·Published 8 April
Waitress • Café Schwarze • Göbel Hotel (Germany)
2016 - 2022
Waitress, Head waitress • Kyiv
Responsibilities: performing waiter duties, taking care of guests and building strong relationships with them, problem solving and processing of the conflict situations due to the company standards, assessment of waiters (usually 2-8 workers´ teams), training of the associates, providing training materials to improve colleague`s knowledges (scripts, checklists, weekly to-do plans etc.).
I highly appreciate team working and inspiring environment and support the atmosphere of mutual development with pleasure. Educational opportunities are of great value for me.
$700 / mo
≈ $8400 / year net
Junior/ trainee php developer
Ukraine · Odesa · No experience · Intermediate ·Published 8 April
Ukraine · Odesa · No experience · Intermediate ·Published 8 April
Completed PHP developer courses, eager to gain more knowledge to hone my
technical skills.
October 2011 - November 2023 I worked as an accountant, financial manager,
internal auditor, accounting software support specialist.
Education
Back-End (PHP, Laravel), Network Technologies/Kyiv
February 2024 - Present time
Back-End (PHP, Symfony), Beetroot Academy/Odessa
April 2020 - August 2020
Frontend Basic, Hillel /Odessa
January 2018 - March 2018
Accounting and Audit, Odessa National Economic University
Master (scientific direction). Diploma with honors
2010-2011
Accounting and Audit, Odessa National Academy of Food
Technologies
Bachelor. Diploma with honors
2006-2010
Projects
1. Bookstore
Description: Pages are as follows: catalog, card of a book, cart. Admin panel permits to edit, delete a book, view a list of books and orders. Also, customers are able to leave comments and view them.
Stack: MySQL, PHP, Docker, HTML, CSS
2. Shop (Electro store)
Description: website to sell goods:
1. The main page shows a list of products on sale ( is formed in the admin panel)
2. Authorization/Authentication for site clients.
An authorized user can view order history.
3. Unauthorized users can make purchases.
4. The product page consists of product images, product descriptions, “add to cart” button.
5. The Cart page includes a list of all products in the user's shopping cart and an order button to create an order and send an email.
6. CMS. Admin panel permits to create, edit, delete a product, view a list of products
Stack: MySQL, PHP, Docker, HTML, CSS, Symfony.
About me
Fast learner, analytical mind, commitment, constant improvement of professional
knowledge
$1200 / mo
≈ $14400 / year net
App Support Specialist
Ukraine · Odesa · 2.5 years of experience · Advanced/Fluent ·Published 8 April
Ukraine · Odesa · 2.5 years of experience · Advanced/Fluent ·Published 8 April
I also go familier with Microsoft Admin Centre, which is a great experince. Besides, in order to save time
for us and our users, I have worked on several articles that contain different tips for
users to be able to set up their workplace without our involvementas well as I have
documented several solutions for my team so that we know which actions should be taken if they happen again.
$1800 / mo
≈ $21600 / year net
System engineer
Ukraine · Odesa · 6 years of experience · Pre-Intermediate ·Published 1 April · In passive search
Ukraine · Odesa · 6 years of experience · Pre-Intermediate ·Published 1 April · In passive search
System Engineer
BRIZ
Information and telecommunications technology engineer
Operator, coordinator, and shift supervisor of the technical support department.
Lan Telecom
LAN installer, SCS, technical support operatorLAN installer, SCS, technical support operator
Lan Telecom · Full-timeLan Telecom · Full-time
$500 / mo
≈ $6000 / year net
Manager
Ukraine · Odesa · 1 year of experience · Upper-Intermediate ·Published 1 April
Ukraine · Odesa · 1 year of experience · Upper-Intermediate ·Published 1 April
Доведена здатність працювати в команді та будувати професійні стосунки зі стейкхолдерами
Відповідальний підхід до оформлення звітної документації
Любов до системності
Уважність до деталей і термінів
Впевнений користувач ПК
Здатність генерувати ідеї та знаходити нестандартні рішення
Здатність пояснити складні речі простими словами
Робота в таск-менеджерах
Робота в crm системах amoCRM і Бітрікс24
Створення презентацій в Canva, PowerPoint, Google Slides
Фасилітація зустрічей в Google Meet, Zoom
Вміння вести ділову переписку та проводити ділові дзвінки
Оформлення звітної документації