Candidates 431
$800 / mo
≈ $9600 / year net
Product Owner / Business analyst / Project Manager
Ukraine · Lviv · 2.5 years of experience · Upper-Intermediate ·Published today
Ukraine · Lviv · 2.5 years of experience · Upper-Intermediate ·Published today
- Overseeing a 10-member team, providing constructive feedback and ensuring high support standards.
- Excelled in performance assessment, task delegation, and guiding team members toward career goals.
- Nominated multiple times for the Best Team Lead award, reflecting dedication to team success.
- Collaboratively guided team growth, shared valuable experiences, and fostered performance improvement.
- Achieved exceptional team productivity and individual accomplishments, resulting in monthly and quarterly nominations.
- Recognized for best departmental productivity and outstanding client survey achievements.
- Actively contribute to department objectives and handle diverse assignments from upper management.
- Successfully complete tasks including reviews, workshops, procedure development, and comprehensive documentation.
Shift Leadership:
- Led a team of up to 20 coworkers as Shift Leader, effectively managing workloads and addressing outages and escalated incidents.
- Provided crucial customer feedback to Technical and Product Teams to drive continuous improvement.
- Offered hands-on technical guidance to subordinates, ensuring efficient query resolution.
During my time as a Customer Support Representative, I gained extensive experience in various areas, including:
- Providing technical support to customers worldwide, assisting with questions, and helping with the selection, setup, and configuration of company products and services.
- Working with different website platforms like WordPress, Magento, and others, troubleshooting issues, and managing resources.
- Managing WordPress Cloud Hosting, involving server access and log analysis.
- Handling LAMP stacks, from setup to configuration.
- Assisting with email and DNS systems.
- Troubleshooting PHP programming language errors.
- Offering guidance on cPanel/WHM issues.
- Setting up SSL certificates.
- Basic code troubleshooting.
- Developing proficiency in MySQL database management, including writing queries, executing joins, and utilizing selection methods.
- Deepening my understanding of networking, encompassing concepts such as IPs, the TCP/IP model, and network configurations.
Although I'm the youngest member on the team, I've gained the respect and trust of my colleagues. Our communication and teamwork are smooth and enjoyable.
I've been nominated multiple times for the Best Team Lead award, a recognition of my dedicated work. I collaborate closely with my team, guiding them to improve their performance and sharing my valuable experiences. This approach has paid off significantly. The high productivity and individual performance within my team showcase the positive results of our efforts as evidenced by the recognition that many of my team members have garnered. They've earned and continue to earn various monthly and quarterly nominations, including those for best departmental productivity and exceptional client survey achievements. These acknowledgments underscore the collective excellence that we're nurturing and celebrating together.
Being a Team Lead is fulfilling to me. I'm committed to fostering growth and success within my team. What makes this even more special is that I've been able to contribute to building this exceptional team of productive individuals from the ground up.
In closing, I'm truly proud of my role as a Team Lead and our team's journey. Our strong teamwork and impressive achievements highlight the power of dedication. I'm excited to keep fostering this shared excellence as we move forward, driven by our common purpose and commitment to success.
In my next role, I'm looking for a company that values contributions and offers a stable environment for professional advancement. I'm drawn to demanding tasks that prompt me to learn and adapt, fostering my ongoing development. By immersing myself in a role that deeply engages me and stretches my capabilities, I aspire to solidify my standing as a capable player in the field.
$850 / mo
≈ $10200 / year net
Junior
Ukraine · Lviv · No experience · Advanced/Fluent ·Published 25 April
Ukraine · Lviv · No experience · Advanced/Fluent ·Published 25 April
- Lead training programs aimed at improving the overall quality of team performance;
- Control the task completion process and monitor quality assurance;
- Generate regular and accurate reports to track team metrics and performance;
- Cultivate an inspiring team environment through open communication;
- Motivate team members to achieve optimal results;
- Identify training needs and provide coaching to address skill gaps;
- Actively listen to team members' feedback and resolve any issues or conflicts, fostering a collaborative and supportive work atmosphere;
- Review the work of support specialists, ensuring adherence to quality standards.
Team Coordinator - 9 m
- Establishing clear success criteria to supervise team performance;
- Executing tasks in alignment with the provided schedule;
- Correspondence with clients(native English speakers);
- Creating customer-centric proposals to expand the client base;
- Timely Task Execution: Completed tasks promptly and by adhering to provided schedules, demonstrating consistency in meeting deadlines for all projects;
- Effective Communication: Successfully communicated with stakeholders, especially native English speakers, using clear and concise language, building positive rapport, and fostering strong relationships;
- Effective Task Management: Delegated tasks efficiently, set clear deadlines, and monitored team performance closely, leading to timely project completion and successful achievement of objectives;
- Responsive Leadership: Listened to team feedback and swiftly resolved any issues or conflicts, creating a supportive and productive work environment conducive to innovation and success.
$2000 / mo
≈ $24000 / year net
Account Manager
Ukraine · Lviv · 4 years of experience · Upper-Intermediate ·Published 25 April · In passive search
Ukraine · Lviv · 4 years of experience · Upper-Intermediate ·Published 25 April · In passive search
- Help define project scope, goals, deliverables, tasks, and project schedules, allocate resources, and monitor progress.
- Report on the project status.
- Present to stakeholders reports on progress as well as problems and solutions.
- Implement and manage changes when necessary to meet project deliverables.
- Evaluate and assess the result of the tasks.
- Help with the research and provide feedback on design solutions.
Account/Sales Manager (4 years)
- Communicate with clients through email/text to ensure their needs are understood and addressed.
- Build strong client relationships to maintain old business and acquire new customers.
- Collaborate with various internal departments to ensure they fulfill all customer requests.
- Resolve complaints and track all processes to pertain to the client’s desires.
- Search for and attract new clients on Upwork and LinkedIn.
- Collaborate with the development and design team for accurate project estimations.
Sales Manager (6 months):
- Build and maintain client relations on UpWork.
- Achieve assigned sales targets.
- Work with customers (collect feedback, support the dev team, etc.).
I'll gladly help with sales-related tasks (but I don't want it to be the main responsibility).
$8500 / mo
≈ $102000 / year net
Program Manager/Delivery director
Ukraine · Lviv · 9 years of experience · Advanced/Fluent ·Published 25 April · In passive search
Ukraine · Lviv · 9 years of experience · Advanced/Fluent ·Published 25 April · In passive search
Executed T&M and Fixed price engagements, dedicated teams for both startups and enterprise. Worked on projects with different technologies like .net, Java, web and mobile. Supported R&D in blockchain, biometrics, OCR, contactless payments, enabling Metaverse: high fidelity visualization, building digital twins, robotics enablement, conversational AI, synthetic data generation, etc. Navigated projects through all the SDLC.
Experienced user of a variety of tools for management, building wireframes, mocking, collaboration and communication. Proficient in Financial domain, experienced in Healthcare. Have basic development skills on desktop, web, embedded.
Proactive, self-motivated and result-oriented personality with good analytical and communication skills.
$1000 / mo
≈ $12000 / year net
Project Manager
Ukraine · Lviv · 1 year of experience · Upper-Intermediate ·Published 25 April
Ukraine · Lviv · 1 year of experience · Upper-Intermediate ·Published 25 April
Work in 1C (Reports, inventory, realization, warehouse)
Regulation and report of works by Logist, warehouse, office employees. Working with tenders (my.zakupki.prom.ua)
Recruitment and sorting candidates for work.
Working with office premises.
Constant communication from heads. office and work with their employees.
There were legal aspects in work ( collection of overdue receivables )
Under the leadership of 60 people. (Forwarders, drivers, supervisors, logisticks, pickers, warehouse managers)
Organization of work of the new branch ( staff search, salary calculation, improvement of branch functioning )
Project Manager (March 2022 - June 2022)
Auspex
- Coordinating the work of the team;
- Working with project charters;
- Setting tasks to the team;
- Communication with the customers
- Conducting several projects simultaneously
Project Manager/Coordinator ( July 2022 - September 2022)
Christian Lingua Translation Agency
-Maintaining several projects at the same time.
-Compilation and adherence to deadlines.
-Reporting on the work done.
-Coordinating and supervising a huge number of translators, editors, voice actors, etc.
-Working with applications such as Slack, Dropbox, Hubstaff, Wrike.
Owner of an automobile business (Detailing)
A.B Detailing - Детейлінг студія Львів
$3000 / mo
≈ $36000 / year net
Project Manager
Ukraine · Lviv · 4 years of experience · Upper-Intermediate ·Published 25 April · In passive search
Ukraine · Lviv · 4 years of experience · Upper-Intermediate ·Published 25 April · In passive search
- SAAS: Streams, CRM, Marketplace, Sport, Translator;
- Fintech: Crypto Wallets/Blockchain, Banking, Trading, Investments.
Methodologies:
- Scrum;
- Kanban;
- Waterfall.
Tools/Services:
- Task tracking: Jira, Asana, Trello;
- Planning: Jira, Miro;
- Knowledge: Confluence, Asana;
- Design: AdobeXD, Figma;
- Repositories: GitLab, GitHub, Bitbucket;
- Servers: AWS, Google Cloud, Digital Ocean, Heroku;
- Streaming: Twilio, Vimeo;
- Crypto/Trading: Binance, Fireblocks;
- Payment/Subscriptions: Stripe, Apple;
- Analytics: Firebase, Facebook, AppsFlyer, RevenueCat;
- Stores: AppStore, Play Store;
- Ads: IronSource.
$1300 / mo
≈ $15600 / year net
Customer Success Manager
Ukraine · Lviv · 2 years of experience · Upper-Intermediate ·Published 25 April · In passive search
Ukraine · Lviv · 2 years of experience · Upper-Intermediate ·Published 25 April · In passive search
I have been a Success Manager at Leafio since February 2023
Key Responsibilities:
- Support daily communication with our clients via phone, chat, email, and the Helpdesk
- Work with CS metrics to analyze data and improve client experience
- Establish clear retention goals and milestones to work towards
- Minimize client churn
- Assist in client training
- Identify client needs and recommend appropriate solutions
For me personally, being a Customer Success Manager means making sure my clients are successful using our product or service.
I'm mainly in charge of overseeing the smooth operation of our software, discussing crucial issues with developer's team and helping clients if difficulties arise.
My strongest asset is ability to build and maintain relationships and my noble purpose of work is to serve other people.
For instance, one of my clients is a large pharmacy chain with more than 18 hundred pharmacies.
At times, I fail to recognize that I'm collaborating with major players!))
$3000 / mo
≈ $36000 / year net
Project Manager
Ukraine · 4 years of experience · Upper-Intermediate ·Published 25 April · In passive search
Ukraine · 4 years of experience · Upper-Intermediate ·Published 25 April · In passive search
Empathetic problem solver. People-oriented.
Worked simultaneously with teams of 4-9 people, on multiple projects.
Kept the team on track to meet project deadlines on budget. Communicated with management and stakeholders to keep them updated on the status of project.
Skills:
Project initiation, Scope planning and prioritization, Project estimation, Budget planning, Risk management, Change management, Release management.
Scrum evangelist, Kanban, Jira, Confluence, Trello.
Mostly worked with mobile apps.
- Successfully released several mobile apps
- Worked on ongoing projects (web platforms/apps) development to ensure new features delivery and high quality of the product (decreased amount of bugs on Production by 42%)
$3200 / mo
≈ $38400 / year net
Scrum Master
Ukraine · Lviv · 4 years of experience · Upper-Intermediate ·Published 25 April
Ukraine · Lviv · 4 years of experience · Upper-Intermediate ·Published 25 April
$1500 / mo
≈ $18000 / year net
System administrator
Ukraine · Lviv · 5 years of experience · Intermediate ·Published 24 April · In passive search
Ukraine · Lviv · 5 years of experience · Intermediate ·Published 24 April · In passive search
Практичний досвід:
Адміністрування Windows Server 2003-2012
Налаштування AD, DNS, DHCP, NAT, VPN, FTP-proxy, TCP/IP, групових політик
Встановлення та налаштування ПЗ Widows, MacOS, MSOffice, Adobe, та інше
Діагностика і виправлення помилок в роботі комп’ютерів і ноутбуків та іншої офісної техніки
Налаштування цифрової техніки (SmartTV, медіа прилади, проектори, техніки для проведення конференцій)
Підбір, придбання, налаштування і профілактичне обслуговування офісної техніки (принтери, копіри, сканери)
Проектування, монтаж і налаштування мереж на основі обладнення MikroTik, Ubiquiti, TP-Link, D-Link та інших виробників.
Планування і реалізація проєктів по заміні та налаштуванню обладнання
Комунікація і співпраця з постачальниками техніки і сервісними центрами, супровід гарантійних випадків
Складання кошторисів для проектів
Керування командою на проектах (формування пулу завдань, розподіл тасків між членами команди, контроль за якістю і термінами виконання)
Проектування і збирання ПК з рідинним охолодженням